New ecosystem platform offers more unified customer experience across the digital enterprise
SYDNEY, March 20, 2017 /CNW/ -- Today at Salesforce World Tour Sydney, Deloitte Digital announced the launch of DigitalMix™, a new digital ecosystem platform that offers unified, personalized experiences across customer engagement channels. DigitalMix brings together an ecosystem of leading technology providers including Salesforce and a number of others across CRM, ERP, Digital Marketing, Omni-Channel and Tweet-to-Cash. DigitalMix signifies Deloitte Digital's continued investment in its global alliance with Salesforce, which is one of the anchor technologies in DigitalMix.
"More and more, we hear from our clients that there is a need to integrate digital platforms across CRM, cloud, digital marketing and other areas," said Andy Main, principal, Deloitte Consulting LLP and head of Deloitte Digital. "Our response is DigitalMix, which brings together the best of our strategic ecosystem alliance partners to accelerate time to value for our customers."
Included in DigitalMix are a series of pre-defined and pre-integrated solutions that mix together leading cloud and on-premise platforms in the digital domain. In addition, Deloitte Digital provides the deep industry and functional knowledge that make these solutions relevant.
"In today's rapidly changing digital world, everything and everyone is becoming smarter and more connected," said Tyler Prince, executive vice president, worldwide alliances and go-to-market innovation, Salesforce. "Our longstanding global alliance with Deloitte Digital has provided customers with a clear roadmap for driving their digital transformations, and we're pleased that Salesforce will help power DigitalMix."
"Salesforce is one of the key elements in DigitalMix because it has been an enabler of digital transformation with our clients," said Paul Clemmons, principal, Deloitte Consulting LLP and global Salesforce leader, Deloitte Digital. "DigitalMix is a next generation digital solution which ties together CRM, digital marketing and omni-channel capabilities. This is a significant advancement for our Salesforce alliance and mutual customers that will change the game in the digital enterprise."
Deloitte Digital will be featuring DigitalMix at the Salesforce World Tour March 21, 2017, in Sydney, Australia. In addition, a live system demo will be available at the show. To learn more, visit www2.deloitte.com/digitalmix.
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