Successful Field Service Implementation in Canada to Be Rolled out to 880
Users in Eleven Countries
LAS VEGAS, April 24 /CNW/ - At Field Service 2007, TrueContext today
announced that De La Rue, the world's largest commercial security printer and
papermaker, and the world leader in teller cash dispensing and recycling
automation systems for financial institutions, has chosen the TrueContext
mobile platform to automate field service dispatch and reporting for over 880
employees in eleven countries. De La Rue is expanding its existing
relationship with TrueContext in Canada, where the TrueContext mobile platform
is used to streamline and speed the servicing and maintenance of cash handling
equipment for banks and retailers.
Since partnering with TrueContext in Canada, the De La Rue field service
team has been able to dramatically increase productivity and reduce paperwork.
"We were looking for a secure, easy-to-use mobility solution to implement
worldwide in multiple languages," said Francois Legault, Vice President
Services. "TrueContext not only met our initial requirements but they were
also able to demonstrate a solid understanding of our field engineer's
workflow which will be critical when rolling out our mobility solution
worldwide in the upcoming months."
"Our service delivery platform makes it easy for companies like De La Rue
to quickly and flexibly automate their field service processes," says Jeff
Lindauer, TrueContext CEO. "We look forward to working with De La Rue in the
worldwide implementation in the upcoming months."
On April 26th, Legault will lead Field Service 2007's Real-time Data
Capture presentations with a discussion of De La Rue's recent success in
implementing mobile technologies for their field service operations.
TrueContext will demo its field service solutions at Field Service 2007 in
TrueContext is an award-winning provider of innovative mobile business
solutions with offices across North America. TrueContext serves customers in
the United States with Pronto and customers in Canada with Rogers mForms(TM).
Businesses enjoy fast and flexible field force automation without high upfront
costs, IT requirements, or compromises on experience. TrueContext was
recognized by Microsoft at its Worldwide Partner Conference with the Award for
Mobile Innovation in 2006. For more information about TrueContext visit
About De La Rue
De La Rue is the world's largest commercial security printer and
papermaker, involved in the production of over 150 national currencies and a
wide range of security documents such as passports, fiscal stamps, travellers
cheques and authentication labels. The Company is a leading provider of cash
handling equipment and software solutions to banks and retailers worldwide,
helping them to reduce the cost of handling cash. De La Rue employs over 6,200
people across 31 countries and is a member of the FTSE 250. Its ordinary
shares are listed with the UK Listing Authority and trade on the market for
listed securities on the London Stock Exchange under the symbol DLAR.
For further information:
For further information: TrueContext Lynnette McLaughlin, +1
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