Datatel Announces IVR Services Tailored to the Canadian Market



    TORONTO, Sept. 22 /CNW/ - DATATEL INC. a leader in IVR Hosted and Managed
Services, announced today that it will be launching a new portfolio of IVR
hosted services, tailored to Canadian businesses and organizations.
    Datatel provides services that help businesses and organizations automate
a wide range of telephone interactions with customers and employees. These
include IVR Surveys, Order Processing, Lead Generation, Contests, Promotions,
Payment Processing, Billing, and 100's of other business applications, in a
hosted, managed environment.
    "Until today if you were a Canadian businesses you had very few IVR
vendor options to choose from, and had to work with providers south of the
boarder who usually charge premiums for IVR traffic originating in Canada.
This Canada focused program will provide Canadian businesses and
organizations, with solutions tailored to the realities of the Canadian
marketplace.", said Barnard Crespi, CEO at Datatel.
    With a significant Canadian infrastructure and professional services
footprint, Datatel can service clients anywhere in Canada, and receive traffic
from any Canadian carrier, can link to Canadian payment processing providers,
interface with Canadian mobile operators, and provide solutions tailored to
regional needs.
    As a hosted solution, customers avoid the risk and expense of large
capital investments in custom development and software. By avoiding the time
commitment of dedicating development resources, hardware purchases and
configuration, customers enjoy rapid solution deployment, and lower costs.
    Datatel offers a free guide which helps companies through the IVR vendor
selection process, and can be downloaded at:
http://www.datatel-systems.com/IVR-GUIDE

    About Datatel

    Datatel is a leading provider of Premium IVR (Interactive Voice Response)
Hosted and Managed services.
    Datatel provides services that help businesses and organizations automate
a wide range of telephone interactions with customers and employees. These
include Surveys, Order Processing, Lead Generation, Contests, Promotions,
Payment Processing, Billing, and 100's of other business applications, in a
hosted, managed environment.
    For over 15 years we have helped businesses and organizations
successfully execute their IVR strategies, by delivering superior know-how,
hosting and support services. We have refined a service delivery process that
guarantees your successful IVR project execution.
    Company Web Site: www.datatel-systems.com





For further information:

For further information: Barnard Crespi, CEO (416) 444-9172 x 251,
bcrespi@datatel-systems.com

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DATATEL INC.

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