CWT Enjoys Record-Breaking Sales and Strong Performance in 2006



    
    -- Pro-forma sales volume reaches US$20.5 billion, more than double 2003
    figures -- New sales near US$2 billion, up 45 percent versus 2005 --
    Significant strides made in all four lines of business
    

    PARIS, March 29 /CNW/ -- Carlson Wagonlit Travel (CWT), the world's
second-largest travel management company, achieved significant growth in 2006
and made major progress in its four lines of business, the company announced
today.
    The company's total sales volume(1) reached US$17.6 billion in 2006, a 22
percent increase over 2005. Total pro-forma sales volume amounted to US$20.5
billion, including Navigant International on a 12-month basis. Pro- forma
sales volume grew 9 percent on a constant currency basis, reflecting the
strength of the world's business travel market and the company's robust
organic growth. CWT has more than doubled its sales volume since 2003.
    This growth was fueled by record new sales and continued strong client
retention. Annualized new sales (excluding renewals and including Navigant)
totaled US$1.94 billion in 2006, the highest ever in the company's history and
a 45 percent increase over the year-earlier period. New sales came from large
corporations, small and mid-size companies, and government institutions.
    Countries that experienced the greatest growth of their sales volume in
2006 (at constant currency rates) include the United States (50 percent),
Australia (46 percent), Russia (37 percent), China (36 percent) and India (29
percent). Today, CWT is the number one travel management company in Europe,
Asia Pacific and Latin America and a strong number two in North America.
    Commenting on the company's performance, Hubert Joly, president and chief
executive officer, said, "Carlson Wagonlit Travel had a terrific year in 2006.
The acquisition of Navigant International was a great milestone. We couldn't
be happier about the progress we're making with the integration, where our
approach has been to combine the best of both companies. Our focus around the
world continues to be on satisfying our customers and enhancing the value of
the professional services we offer them."

    
    Significant Strides in all Four Lines of Business
    
    CWT made significant strides in its four lines of business in 2006:
Traveler and Transaction Services, Program Optimization, Safety and Security,
and Meetings and Events.(2)

    
    1. Traveler and Transaction Services. CWT continued to make progress in
       driving efficiencies for its clients. Online transactions in Europe
       registered the greatest growth at 80 percent, followed by Australia (70
       percent) and the United States (13 percent). CWT launched online
       booking tools in Japan and in China last year.

       CWT continued to enhance its emphasis on hotel bookings. The company's
       hotel sales volume grew by 17 percent in 2006, reflecting the quality
       and cost-effectiveness of the CWT hotel offering, as well as travel
       managers' increased understanding that savings and security are
       enhanced when hotels are integrated into a managed travel program. In
       2006, the number of references in CWT HARP, the company's global
       database of hotels, increased by 13 percent. Today, CWT HARP has more
       than 140,000 hotel entries, making it the largest database of its kind
       among travel management companies. New independent studies have
       highlighted the competitiveness of the CWT hotel offering in terms of
       pricing, availability and flexibility.

       CWT made further progress in 2006 in the deployment of its global
       products. CWT Portal, a one-stop, Web-based entry point for travel
       managers and travelers that provides access to all CWT online services,
       is now available in 12 languages. In 2006, the number of users
       worldwide reached 1.5 million in 75 countries. CWT Portrait, an online
       profile management tool, was available in 43 countries at the end of
       2006. A total of 1.7 million traveler profiles were registered at the
       end of 2006, representing an increase of 82 percent over 2005.

       CWT is putting further emphasis on the enhancement of the business
       traveler's experience. To this end, CWT Freedom, the company's mobile
       business travel offering currently available in North America, was
       enhanced in 2006 to automatically deliver travel itinerary, hotel, car
       rental and destination-specific information to travelers' Microsoft
       Outlook application and mobile tools, including BlackBerry and Palm
       devices, smart phones, and Pocket PCs. In 2007, CWT Freedom will be
       further enhanced and rolled out internationally.

    2. Program Optimization. Nearly 1,000 CWT employees worldwide -- travel
       program managers, as well as subject matter experts in technology,
       supplier sourcing, booking and fulfilment, and change management --
       work with clients to optimize their travel programs and unlock savings.
       The CWT Solutions Group, the company's consulting division, globalized
       its services in 2006 by expanding into the Asia Pacific region.

       Overall revenues generated by CWT program optimization services
       increased by 12 percent over 2005 and now represent close to 10 percent
       of the company's revenues. This growth reflects the increasing
       sophistication and value of CWT services in this area. Last year, CWT
       introduced new solutions designed to help clients optimize their travel
       program. The CWT Diagnostic Tool allows clients to measure and
       benchmark their performance on each of the eight key levers to
       effective travel management.(3) To date, more than 300 clients, working
       closely with CWT program optimization professionals, have evaluated
       their travel programs, identified areas for progress and established
       performance targets, priorities and action plans.

       Throughout 2006, CWT program optimization and information technology
       specialists also worked closely with clients to create and test a pilot
       of the CWT Program Management Center, which will be launched in the
       second quarter of this year. This one-stop, multilingual, Web-based
       management tool will enable clients to easily access information and
       streamline the management of their travel program. Customized
       dashboards that monitor key performance metrics, coupled with
       integrated data from a variety of sources -- pre-trip bookings, post-
       trip data, and credit card expenses -- will help travel managers and
       procurement professionals track and optimize their travel programs on
       an ongoing basis.

       The CWT Travel Management Institute conducted new, in-depth studies in
       2006 to help clients derive the greatest value from their travel
       program. Toward Excellence in Online Booking demonstrates how clients
       can reduce total travel costs by up to 10 percent through online
       booking. Global Horizons: Consolidating a Travel Program shows that as
       more and more companies consolidate their travel program, they are
       enjoying average savings of 20 percent.

       CWT also responded to clients' request for help in managing
       environmental issues linked to business travel. Last year, CWT began
       providing post-trip CO2 emissions reporting, enabling clients to more
       effectively manage and offset their carbon footprint. In the U.K., CWT
       worked closely with its client Defra (Department for Environment, Food
       and Rural Affairs) to design a carbon calculator that would permit
       business travelers to compare the CO2 emissions of various
       transportation options at the time of booking. Defra is currently
       deploying the CWT Carbon Calculator, which will be launched globally in
       the second quarter of this year.

    3. Safety and Security. In 2006, CWT signed a preferred reseller agreement
       with iJET Intelligent Risk Systems to enhance its global safety
       offering, known as CWT Guardian, and help clients more effectively
       track and assist business travelers in an emergency. The enhanced
       offering includes trip-specific intelligence delivered before, during
       and up to 30 days after a business trip; real-time travel alerts sent
       by email or through instant messaging on a 24/7 basis to notify
       companies of an incident or disaster; and "one click" access that
       enables travel managers to monitor, locate and contact travelers in an
       emergency. CWT can also provide the support services travelers may need
       in an emergency.

    4. Meetings and Events. In 2006, CWT orchestrated more than 9,000 events
       involving 570,000 participants. Present in more than 50 countries, the
       nearly 650 specialists at CWT plan and execute meetings and events that
       help clients realize their business objectives while satisfying the
       needs and expectations of participants. CWT also works with clients to
       define and implement policies and establish practices that will help
       them reduce their spend in this area by 10 to 15 percent. Later this
       year, clients will be able to benchmark their performance thanks to new
       services from the CWT Solutions Group. CWT has also formalized an
       agreement with Carlson Marketing, a worldwide leader in marketing
       services, to co-produce meetings and events in accordance with clients'
       specific needs.
    

    Looking ahead, Mr. Joly said, "Effective travel management can bring
great value to corporations, small and mid-size companies, and government
institutions around the world. There continue to be ample opportunities to
further enhance what we do for our clients and support them in their
objectives to optimize service, savings and security. We are excited to be
working with them toward this goal."

    
    About Carlson Wagonlit Travel
    
    Carlson Wagonlit Travel (CWT) is a global leader specializing in business
travel management. Present in nearly 150 countries, CWT services companies of
all sizes, as well as government institutions. By leveraging both the
expertise of its people and leading-edge technology, CWT helps clients derive
the greatest value from their travel program in terms of savings, service and
security and provides best-in-class service and assistance to travelers. The
company has 22,000 employees worldwide. In 2006, CWT pro-forma sales volume
for wholly owned operations and joint ventures totaled US$20.5 billion. For
more information, please visit http://www.carlsonwagonlit.com .

    
    (1) Sales for wholly owned operations and joint ventures (excluding
        referrals and franchises).
    (2) All figures in this section are for CWT only and exclude Navigant.
    (3) Eight key levers to effective travel management: Offering best-in-
        class traveler services and optimizing transaction processing,
        capturing hotel spend, optimizing air and rail spend, enhancing
        program compliance, increasing travel program consolidation, enhancing
        security and embracing corporate social responsibility, addressing
        meetings and events, measuring performance.

    




For further information:

For further information: Kim Derderian, +33-(0)-1-41-33-60-44, 
kderderian@carlsonwagonlit.fr , or Stefanie Peterson, +1-763-212-1404, 
stpeterson@carlsonwagonlit.com , both of Carlson Wagonlit Travel Web Site:
http://www.carlsonwagonlit.com

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CARLSON WAGONLIT TRAVEL

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