Concordia Student Union resolves to fire health plan broker over inflated fees and unprofessional behavior



    MONTREAL, March 13 /CNW Telbec/ - The Concordia Student Union (CSU) has
voted to sever ties with insurance broker Lev Bukhman and his firm, Quebec
Student Health Alliance (ASEQ). At a council meeting held Wednesday night, the
CSU voted to replace ASEQ with the brokerage, Morneau Sobeco, for its health
and dental insurance plan starting in September 2009.
    "The CSU has become increasingly dissatisfied by the quality of the
representation being provided by Mr. Bukhman and ASEQ", said Keyana Kashfi,
President of the CSU. "During the renewal process last summer, we were shocked
to learn that Concordia students have overpaid the insurance carrier by
approximately 1.3 million dollars over three years. That is student money that
could have been better used to pay tuition fees or living expenses."
    The CSU became more concerned about Mr. Bukhman's representation when he
proposed a surprise mid-term contract extension and refused to solicit quotes
from insurance providers other than Sun Life during last year's renewal. All
of Mr. Bukhman's student union clients currently receive their primary health
and dental coverage from Sun Life. Mr. Bukhman and ASEQ has an affinity
relationship with Sun Life related to his volume of business he generates for
the insurer.
    "Every time Concordia student representatives asked more probing
questions about our plan's performance, Mr. Bukhman's behaviour became more
threatening and erratic," said Kashfi. "With this level of unprofessionalism
and hostility, we realized that retaining his services had simply become
untenable."
    "The CSU has plans to create a new student-run health plan office that
will guard against becoming overly dependent on any broker," said Andre Leroy,
Vice-President Finance of the CSU. "Selecting Morneau Sobeco as our broker
will help us dramatically reduce health plan costs and ensure that more
student money goes towards benefits for students."
    "It appeared to us that over the last few years our health and dental
plan was delivering more value to ASEQ and Sun Life than it was to Concordia
students", said Kashfi. "As our agent, Mr. Bukhman's fiduciary duty was to
represent our best interests, not his."

    The Concordia Student Union represents all undergraduate students at
Concordia University.




For further information:

For further information: Elie Chivi, Vice-President Communications,
(514) 848-2424, x 8900, cell: (514) 562-6791, communications@csu.qc.ca


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