Lawsuit Alleges Ticketmaster Conspired to Sell Tickets to Popular Events
at Inflated Prices via a Ticket Brokerage Owned by Ticketmaster
TORONTO, Feb. 23 /CNW/ - An additional Class Action lawsuit was commenced
on Tuesday, February 17, 2009 against TICKETMASTER ENTERTAINMENT, INC.,
TICKETMASTER CANADA LTD., TNOW ENTERTAINMENT GROUP, INC., and PREMIUM
INVENTORY, INC. (the "Defendants") in Alberta claiming the Defendants
conspired to divert tickets to popular events away from Ticketmaster's lower
priced portal available to the general public (www.ticketmaster.ca), in favour
of its ticket brokering website www.ticketsnow.com, in which the same tickets
were sold at premium prices.
This lawsuit is brought in conjunction with lawsuits already commenced in
Ontario and Manitoba by Sutts Strosberg LLP and Branch MacMaster, and contends
that the practice of selling tickets in the secondary market for amounts that
exceed their face price contravenes Section 25 of the Province of Alberta's
Amusements Act which states, "no person shall sell, barter or exchange a
ticket of admission to a place of amusement for a price or consideration
greater than that paid or given for it to the owner of the place to which it
The lawsuit was initiated by a plaintiff who attempted to purchase
tickets for Toby Keith's October 8, 2008 performance at Rexall Place in
Edmonton, Alberta on the first day the tickets went on sale. The Plaintiff
made several attempts over two days purchase the tickets through Ticketmaster
Canada's website. After that time, the Plaintiff managed to access the
Ticketmaster Canada website, but she was automatically redirected to
TicketsNow's website. She purchased one ticket, and was charged a total of
$219.15, including $29.95 for "delivery" and $25.80 "service charge". The face
price of the ticket was not disclosed to her before she completed the
transaction. When she received the ticket, she realized that the face price
was $79.95, resulting in an overcharge of $139.20. Later that month, she
attempted to locate another ticket for Toby Keith's performance on
Ticketmaster Canada's website. To the Plaintiff's surprise, she was able to
locate a ticket for the same performance. She purchased the ticket for $97.11,
including $0.26 "facility charge", $11.00 "convenience charge", $1.35 for
"TicketFast delivery" and $4.35 "order processing fee". The face price of the
ticket was $79.75.
"We were inundated with calls from consumers in Alberta who hoped to
participate in the Ontario lawsuit," said Luciana Brasil of Branch MacMaster,
one of the lawyers representing the Plaintiff. "The legislation in Alberta is
similar to that in Ontario, and we hope that the judiciary will agree with our
allegation that making tickets available in the secondary market contravenes
the legislation in the province", said Clint Docken, of Docken & Company, who
is also representing the Plaintiff.
The class action is commenced on behalf of all persons who purchased
tickets for an event in Alberts through TicketsNow.com from and after February
17 , 2007.
For more information visit www.ticketmasterclassaction.com.
About Sutts, Strosberg LLP
Sutts, Strosberg LLP has offices in Windsor and Toronto and is one of the
leading class action law firms in Canada. Sutts, Strosberg LLP has recovered
more than $1 billion for its clients. Its lawyers have been involved in some
of Canada's most important class actions in Canada including the Walkerton
class action, the Money Mart class action and the Hepatitis-C class action
against the Federal and Provincial governments.
About Branch McMaster
Branch MacMaster is recognized by Canadian Lawyer as one of the top
Canadian litigation boutiques, with an office in Vancouver, British Columbia.
The firm authors the textbook "Class Action in Canada". Its lawyers have since
acted in over eighty class actions in Ontario, Quebec, Alberta and B.C.
About Docken and Company
"Docken & Company based in Calgary, Alberta has been involved in many of
Canada's leading class actions including the Hepatits C class action, the
Indian Residential School class action and the Menu Foods class action."
For further information:
For further information: For media information please contact: Luciana
Brasil, Branch MacMaster, Barristers & Solicitors, Tel: (604) 654-2960, Email: