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Tapestry 8.0 adds innovative order management using Web 2.0 technologies
FAIRFAX, VA, July 23 /CNW Telbec/ - CGI Group Inc. (TSX: GIB.A;
NYSE: GIB) a leading provider of information technology and business process
services, announced today the release of Tapestry(R) 8.0, with new major
features in its modular rating, billing, and order management solution.
Tapestry 8.0 adds several important new features to the application's
already extensive Order Management capabilities. It simplifies and manages the
increasing complexity Communications Service Providers (CSPs) face in the
delivery of convergent next-generation IP products and services. Today's
market demands an order management system that is end-user driven, and can
dynamically adjust in real-time to a myriad of order variables. Tapestry
delivers while addressing the order complexity that static modeling simply
cannot support. Tapestry 8.0 extends these concepts to a new next generation
order capture portal, and adds innovative new tools for managing change within
the ordering processes.
"The new user-defined order entry and customer model concepts in CGI's
Tapestry solution will enable clients to define their specific business
requirements and adapt their models as the environment develops over time,"
said Ari Banerjee, Program Manager, Yankee Group,
Tapestry 8.0 highlights:
- Tapestry Order Acquisition Manager - CGI's new highly configurable
web-based application supports order and account management for CSPs
out-of-the-box and can be rapidly configured to fit specific clients'
requirements. Using the latest Web 2.0 technologies such as AJAX, CGI's
solution supports advanced configuration features like the dynamic
generation of screens and supporting data model. Supplementary business
rules can be easily defined and enforced by an integrated rules engine.
The application's highly configurable nature dramatically cuts down
initial deployment time and costs while delivering an end-user
experience tailored to a client's specific needs.
- Integrated version control - Within Tapestry Service Manager, business
users now have complete version control over configurable objects
through the user interface, significantly reducing operational costs
and human error associated with implementing and testing changes. Users
control when and how changes are applied within an environment and can
easily merge, promote, and remove changes across multiple environments
with full traceability.
- Support for Telemanagement Forum's (TMF) framework and interface
specifications - CSPs continue to face the challenge of upgrading their
OSS/BSS systems with the best available solutions while minimizing
costs and time to market . Tapestry 8.0 incorporates TMF framework
concepts, including the interface infrastructure for sending and
receiving API transactions using the Forum's OSS/J standards. Future
Tapestry implementations with external systems using the TMF frameworks
will have a clear head-start, as well as a shorter learning curve for
new users already familiar with the TMF model.
"CGI is committed to addressing the ever-changing needs of our current
and future customers to ensure that, as partners, we deliver the greatest
business value ", stated Ray Harris, Vice-President, CGI. "The features
included in the new release of Tapestry are a direct response to the order
management challenges faced by our customers,. We remain committed to
delivering the premier order management solution for convergent
next-generation IP products and services."
Tapestry is a state-of-the-art rating, billing, and order management
solution suite to support convergent solutions and enterprise order
management. Installed and proven in Europe and North America, Tapestry meets
the evolving demands of a dynamic communications market. For more information
on Tapestry, please visit www.cgi.com/tapestry.
Founded in 1976, CGI Group Inc. is one of the largest independent
information technology and business process services firms in the world. CGI
and its affiliated companies employ approximately 27,000 professionals. CGI
provides end-to-end IT and business process services to clients worldwide from
offices in Canada, the United States, Europe, Asia Pacific as well as from
centers of excellence in North America, Europe and India. CGI's annual revenue
run rate stands at $3.8 billion and at March 31st, 2008, CGI's order backlog
was $12.04 billion. CGI shares are listed on the TSX (GIB.A) and the NYSE
(GIB) and are included in the S&P/TSX Composite Index as well as the S&P/TSX
Capped Information Technology and MidCap Indices. Website: www.cgi.com.
For further information:
For further information: Business Development: Mike Monark, Director,
Tapestry Marketing, (303) 215-3699, firstname.lastname@example.org; Media Relations:
Linda Odorisio, Vice-President, US Communications, (703) 267-8118,