CBSA releases internal report and recommendations following the events at Vancouver International Airport



    VANCOUVER, Nov. 26 /CNW Telbec/ - The Canada Border Services Agency
(CBSA) today released its internal report on the Agency's involvement with
Mr. Robert Dziekanski at Vancouver International Airport on October 13 and 14,
2007, along with a set of recommendations for immediate action.
    "First and foremost, on behalf of the CBSA and its employees, I would
like to extend our sincere and deepest sympathies to the family of
Mr. Dziekanski. Our thoughts are with Mr. Dziekanski's family and friends at
this difficult time," said Alain Jolicoeur, President of the CBSA.
    Following the incident, the Honourable Stockwell Day, Minister of Public
Safety, asked the CBSA to conduct a review of what happened on October 13th
and 14th at Vancouver International Airport. The CBSA has now completed and
released this internal report.
    Based on the findings of the review, the CBSA is taking immediate action
on the following recommendations:

    
    1. The CBSA, along with other partners such as the Vancouver Airport
       Authority, will review procedures on services provided for
       international travellers and those waiting to meet them.
    2. The CBSA will update its list of employees who can speak languages
       other than English and French. The CBSA will also review its
       interpreter services to make sure that the services are provided as
       quickly as possible.
    3. More cameras will be installed to provide an expanded coverage of the
       CBSA's area at Vancouver International Airport.
    4. The Agency will explore options to have more patrols and security
       checks within the CBSA's area.
    5. The CBSA will review its procedure to ensure that all persons referred
       for further examinations report to the secondary examination areas
       within a reasonable amount of time.
    

    The CBSA may also implement actions as new information and facts are
revealed by the ongoing investigations.
    "I assure you that the CBSA is committed to implementing these
recommendations without delay here at Vancouver International Airport and at
other international airports as appropriate, to further secure and safely
facilitate travellers' entry," said Mr. Jolicoeur.




For further information:

For further information: Media Relations, Canada Border Services Agency,
(613) 957-6500


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