CBC/Radio-Canada revamps ATI Office



    OTTAWA, Dec. 28 /CNW Telbec/ - CBC/Radio-Canada announced today that it
is beefing up its Access to Information Office to respond to a
greater-than-anticipated volume of requests in its first three months under
the Access to Information Act.
    CBC/Radio-Canada came under the Act on September 1, 2007. Since then, it
has received nearly 500 requests, which is substantially higher than was
anticipated, based on benchmarking against other organisations of similar size
and scope. For instance, this is more than the number of requests typically
received by the Department of Industry for an entire year. Amongst the Crown
Corporations that came under the Act on September 1, the distant runner-up
received approximately 50 requests in the first month, compared to a September
total of about 350 for the national public broadcaster.
    "We did not anticipate the volume of requests nor the labour-intensive
nature of some of them," said Meg Angevine, Access to Information Coordinator.
"As a result, the resources we had put in place to manage ATI have not been
adequate to the task and we will not meet the target of responding to all
requests within a 30-day timeframe."
    "CBC/Radio-Canada takes its responsibilities under the Act seriously and
will put in place processes and resources to respond to the flow of requests
as quickly as possible," continued Ms. Angevine. "We have engaged an expert in
access to information who will provide us with advice on how best to
reorganise our resources. In the interim, we are actively filling additional
positions to help us administer the backlog and get on a better footing."
    CBC/Radio-Canada expects that it will take a number of months to revamp
its ATI Office and overcome the backlog.

    About CBC/Radio-Canada

    CBC/Radio-Canada is Canada's national public broadcaster and one of its
largest cultural institutions. With 28 services offered on Radio, Television,
the Internet, satellite radio, digital audio, as well as through its record
and music distribution service and wireless WAP and SMS messaging services,
CBC/Radio-Canada is available how, where, and when Canadians want it.
    Through this array of activities, CBC/Radio-Canada brings diverse
regional and cultural perspectives into the daily lives of Canadians in
English, French and eight Aboriginal languages, in nine languages on its
international Radio service, Radio Canada International, and in eight
languages on its Web-based Radio service RCI viva, a service for recent and
aspiring immigrants to Canada.




For further information:

For further information: Katherine Heath-Eves, Media Relations,
CBC/Radio-Canada (Ottawa), (613) 288-6235, heathevk@cbc.ca

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