PARIS, Sept. 26 /CNW/ -- Carlson Wagonlit Travel (CWT), the leading
travel management company, today reported strong growth in sales volume in the
first half of this year, as well as record-breaking new sales:
-- Sales volume is up 45 percent at US$ 11.1 billion for the first six
months of 2007(i)
-- Awarded new sales through August exceed US$ 2.2 billion, excluding
renewals, up 69 percent over the same year-earlier period,
highlighting the company's continued strong momentum
Commenting on these results, Hubert Joly, CWT president and CEO, said,
"The growth of CWT in the first part of this year is the result of three
factors: solid industry fundamentals, including a strong world economy and its
increasing globalization, the positive effects of the acquisition and
successful integration of Navigant, and the success of our strategy focused on
delivering the value of effective travel management to corporate clients and
government institutions around the world. We are grateful for the confidence
and support our clients are showing us."
Sales volume by geography
Growth in sales volume occurred worldwide, with the greatest increase in
the U.S. market (104 percent), helped by the acquisition of Navigant
International in August 2006 and its successful integration. Significant
growth was also seen in Australia (86 percent), the U.K. (33 percent), India
(31 percent), Russia (29 percent) and China (25 percent).
Awarded new sales
Nearly 40 percent of the new business awarded to CWT comes from large
global companies who are consolidating their travel program for greater
savings and more effective travel management. These companies include: Bayer,
Continental, John Deere and Terex, as well as a Fortune 15 company that has
decided to consolidate its business travel worldwide with CWT. The remaining
new business comes from small and mid-size domestic companies, as well as
government institutions such as the U.S. Department of Justice and HM Revenue
& Customs in the U.K.
Strides in CWT services and solutions
CWT growth is fueled by the company's ability to help its clients
optimize their travel program while meeting the needs of business travelers.
During the first six months of this year, CWT has continued to develop its
capabilities in several of its key lines of business:
1. Traveler & Transaction Services.
CWT achieved 55 percent growth in online transactions in Europe for
the first six months of this year, compared to the same year-earlier
period. The company's online transactions in the Asia-Pacific region
reached 26 percent for the first six months of the year, compared to
12 percent for the first half of 2006. In Japan and China, CWT
market-specific tools are being rapidly adopted. For example, one
global high-tech company operating in China saw its online adoption
rise to 82 percent after two months.
In April, CWT introduced a flight status alert service. Subscribers
are notified via email or SMS of changes to scheduled arrival and
departure times, as well as flight cancellations. For added
convenience, travelers' personal assistants, family members, and
contracted taxi and limousine drivers can also receive these services.
2. Program Optimization.
The CWT Program Management Center was launched globally in May to help
travel managers and travel buyers easily access the information they
need to optimize their travel program. To date, more than 10,000
clients in 60 countries are using this Web-based, one-stop source of
information. The CWT Program Management Center offers a reporting
center with multi-lingual, multi-currency dashboards that clients can
tailor to reflect their key performance metrics. Zoom-in/zoom-out
controls provide instantaneous data and reports, consolidated from
more than 140 countries, on a global, regional or country level.
Centralized access to travel alerts and traveler location reporting
enable travel managers to better address security issues and assist
travelers if needed. Post-trip carbon emissions reporting facilitates
carbon management and offsetting initiatives. These reports complement
the proprietary, pre-trip carbon calculator that was integrated into
the CWT Portal and deployed globally in the second quarter of this
year to enable business travelers to make more environmentally
informed decisions at the point of booking.
The CWT Diagnostic Tool was enhanced earlier this year to incorporate
benchmarking data from nearly 430 CWT clients in 22 countries, whose
travel program was assessed with the tool. CWT measures clients'
performance on each of the eight key levers to effective travel
management,(ii) identifies areas for progress and, in conjunction with
clients, establishes priorities and implements action plans.
Benchmarking allows for greater comparison and analysis and the
implementation of best practices and optimized solutions.
In July, CWT added a ground transportation consulting practice to its
repertoire of Program Optimization services to help clients drive
savings in this often overlooked area of spend. Ground transportation,
which includes rental car, black car/limousine and rail, can represent
as much as 10 percent of an organization's overall travel costs in the
United States, and even more in those countries in Europe and Asia
where rail transportation is significant.
3. Meetings & Events.
An increasing number of clients from a variety of business sectors are
turning to CWT to help them orchestrate meetings and events and define
and implement policies and practices that will enable them to optimize
their spend in this area. Growth in this line of business was
particularly significant in Europe during the first half of the year,
as volume totaled US$ 189 million, a 27 percent increase over the same
To enhance its offering, CWT implemented a group air analysis, booking
and reporting service to help clients select the most cost-effective
location for meetings and events based upon each participant's point
of departure. Once a destination has been chosen, CWT books air
transportation and issues tickets from a single location, streamlining
an often complicated process. Consolidated global data and reporting
are included in this service.
Nearly one year after acquiring Navigant International, CWT reinforced
its leadership position in two strategic markets. In July, CWT became the
majority shareholder of its Indian joint venture when its ownership stake
increased from 50 to 76 percent. Acquiring Massachusetts-based Preferred
Travel in August represented another milestone in the company's U.S. growth.
About Carlson Wagonlit Travel
Carlson Wagonlit Travel (CWT) is a global leader specializing in business
travel management. Present in more than 150 countries, CWT serves companies of
all sizes, as well as government institutions and non-governmental
organizations. By leveraging both the expertise of its people and leading-edge
technology, CWT helps clients derive the greatest value from their travel
program in terms of savings, service and security, and provides best-in-class
service and assistance to travelers. CWT services and solutions comprise four
lines of business: Traveler & Transaction Services, Program Optimization,
Safety & Security, and Meetings & Events. CWT has 22,000 employees worldwide.
In 2006, pro-forma sales volume for wholly owned operations and joint ventures
totaled US$ 20.5 billion. For more information, please visit
(i) Sales volume for wholly owned operations, excluding joint ventures
(ii) Eight levers to effective travel management: provide the right
services and assistance to travelers, and optimize transaction processing;
tackle hotel spend in a disciplined and professional manner; continue to drive
air and rail savings; optimize travel policy and improve program compliance;
further consolidate travel programs; address security needs and corporate
social responsibility; integrate meetings and events in the travel program for
greater savings; develop executive dashboards and actionable performance
For further information:
For further information: Laurie Berg, +1-763-212-2079,
email@example.com Web Site: http://www.carlsonwagonlit.com/