OTTAWA, Jan. 12 /CNW Telbec/ - CNG Global Services Inc. (CNG) announced
today the launch of CNG GlobalCARE, a Canadian alternative in the IT Managed
Services market. Under the GlobalCARE brand, customers' networks,
communications gear, servers, and other devices residing on their network are
monitored and proactively managed from CNG's Network Operations Center located
in Ottawa, Canada.
The decision to outsource IT management services is recognized as a best
practice and more businesses have identified the strategic importance of
focusing on their core competencies while letting the experts keep their
networks functioning. "Most companies' networks are mission-critical," says
CNG President Hayden Marcus. "It's the business applications that rely on the
network that are at risk if the network fails to perform - order management,
customer service, manufacturing systems, financial management. The impact is
"GlobalCARE manages networks on a global basis. But we're delivering it
the Canadian way." Marcus explains that while the company is creating jobs in
Canada, the Canadian way refers to the company's service philosophy. "Our
business continues to be built one relationship at a time. We're in it for the
long haul and we insist on creating strong, lasting relationships with each
customer." Marcus describes the company culture in terms of Relationship
Intelligence, and proudly points to CNG staff who demonstrate it every day.
"It's a philosophy that has worked for all our services," states Marcus, "and
GlobalCARE is no exception. As a Microsoft Small Business Specialist, we took
great care in building the team with the right expertise but we also heavily
scrutinized every team member's relationship track record."
CNG conducted customer trials in 2008 and formally launched GlobalCARE
About CNG Global Services Inc.
CNG Global Services Inc. is a Canadian-based global telecommunications
services company with extensive experience designing, implementing and
managing video, voice, data and converged networks worldwide. CNG, a Microsoft
Small Business Specialist, offers a full range of telecommunications services
and solutions designed to fit customers' specific needs. With an emphasis on
providing best-in-class client service, CNG works directly with leading
telecom vendors to assist them with positioning and supporting their products
in international markets. CNG has Global Service Agreements with leading
vendors, including Nortel, Cisco Systems and Avaya, TANDBERG, and Aspect.
For further information:
For further information: about CNG Global Services Inc., contact: Hayden
Marcus, President & CEO, (613) 723-3300 x2225, firstname.lastname@example.org;