McGuinty Government Acts On Ombudsman's Recommendations
TORONTO, June 3 /CNW/ -
Purchasers of newly-built homes now have better access to information
about their new home's warranty.
Acting on a recommendation from Ontario Ombudsman André Marin's report,
the government of Ontario has launched a new home warranties section on its
consumer protection website
(http://www.gov.on.ca/mgs/en/ConsProt/243501.html), which answers additional
questions about the Tarion Warranty Corporation and the Ontario New Home
The Ombudsman's report recommended that the ministry provide additional
clarification concerning its relationship with the Tarion Warranty Corporation
on the Ministry of Government and Consumer Services website and in other
An updated website now addresses the Ombudsman's report by featuring
information on how to address deficiencies in a new home and outlines the
option to appeal if you disagree with a new home warranty decision. The
website also now explains the role of the ministry and the role of the Tarion
Board of Directors in connection with new home warranties.
"We have been working hard to quickly implement the Ombudsman's valuable
recommendations. It is important that our government provide clear and
complete information to the public about our precise role in protecting
consumers when they buy new homes," said Minister of Government and Consumer
Services Ted McMeekin.
- Tarion Warranty Corporation administers the New Home Warranties Plan
Act, which requires builders to offer a warranty to purchasers of a
new home in Ontario.
- Over 1.45 Million new homes have been registered with Tarion since
- The total compensation payable for warranty claims has doubled since
- A recent Consumer's Council of Canada report noted that Ontario's new
home warranty program is more complete than any of its other
provincial counterparts and provides protection for all consumers who
purchase a new home or condominium.
Learn more about New Home Warranties and Tarion Warranty Corporation
Read the Ombudsman's report at Building Clarity
Disponible en français
For further information:
For further information: Greg Dennis, Minister's Office, (416) 327-3072;
Ciaran Ganley, Communications Branch, (416) 325-8659