SURREY, BC, April 4 /CNW/ - More than 400 homeowners and businesses had
their natural gas service interrupted in North Vancouver when an excavator
struck a buried pipeline this past February. Some were without gas for almost
two days. This incident didn't have to happen if the contractor had used safe
But don't think hitting buried gas lines only happens in construction.
Anyone undertaking spring yard work, home renovations or excavation activities
should find out where gas lines are buried and use safe digging practices.
Being safe starts with obtaining underground gas line information. Call
BC One Call at 1-800-474-6886 or (*)6886 on your cellular. BC One Call will
contact all member organizations with underground utilities in the caller's
specific dig area. Each organization then provides the caller with the
Unfortunately, the recent incident in North Vancouver is not isolated. In
2006, Terasen Gas experienced more than 1,600 line hits, totalling more than
$1 million in repairs. And those responsible for the damage were also
responsible for the repair bill. Of the numerous gas emergencies that Terasen
Gas responded to last year, we found:
- 74 per cent happened because people failed to obtain the buried gas
- 16 per cent happened because people failed to use safe excavation
practices such as hand digging
- nine per cent were caused by car accidents, house fires and storms or
mud slides that damaged the gas lines
- one per cent was caused by misinterpreted location information
Yet even more important than the cost of repairs was the threat to public
safety. Although natural gas is extremely safe when handled properly, hitting
a buried gas line can be dangerous. If you hit a buried gas pipeline stop what
you're doing immediately and call Terasen Gas at 1-800-663-9911.
Don't take a chance. One phone call can protect you, the public and your
pocket book. Safe excavating practices are everyone's responsibility - even if
you're a homeowner installing a new fence in your backyard. Always call before
you dig to avoid the dangers and costs of hitting an underground gas line.
Learn more at www.terasengas.com.
Call BC One Call a minimum of three business days before you start your
project. The phone call and information is free. When you receive your Terasen
Gas information you will also get a contact number if you have more questions.
To listen to radio clip, click on:
Terasen Gas delivers natural gas and piped propane to approximately
900,000 homes and businesses in 125 communities throughout BC. Terasen Gas is
the common name of three companies: Terasen Gas Inc., Terasen Gas (Vancouver
Island) Inc. and Terasen Gas (Whistler) Inc.
For further information:
For further information: Media contact: Joyce Wagenaar, Corporate
Communications Manager, Phone: (604) 592-7682, E-mail: