Avis Optimizes their Customer Service with Panoratio Software



    
    Dynamic data mining solution delivers an improved basis for comprehensive,
    accelerated decision making
    

    MUNICH, Germany, June 27 /CNW/ -- One hundred percent customer focus,
first class service and professional leadership are Avis's highest priorities.
 The international car rental company, which was honored in the top 5 of
"Germany's most customer-oriented service providers in 2007," is implementing
Panoratio software to optimize its business processes.
    Panoratio's software enables Avis to analyze complex administrative
scenarios, company-wide, faster and more accurately than ever before.  For
example, multi-month data sets from several branches will be combined and
evaluated leveraging Panoratio's unique analysis platform.  This comprehensive
view of their data gives Avis deeper insight into customer demands,
preferences and purchasing patterns -- for cars, specific vehicle
characteristics and value-added services.
    "We strive to deliver the highest quality customer service here at Avis.
And, we like to guarantee that our customers have access to their desired
vehicle at any time, any location, without waiting.  Using Panoratio's
software we visualize how to serve our customers more efficiently by examining
all available data.  This helps us determine which cars are in high-demand for
specific customer groups, where, and at what time of day," explained Frank
Luders, a member of the management team. "With Panoratio, we're discovering
optimal ways to manage our resources to deliver an even greater customer
experience."

    
    Dynamic price and inventory control:  Using available data, Avis runs
    optimization calculations through Panoratio software to better understand
    optimal scenarios for yielding maximum revenue.  From this, they also
    discover insight into customer-specific needs, from which they can develop
    customized offers.

    Increased efficiency and targeted reduction of costs:  Empowered with the
    ability to now analyze all currently available data, Avis is able to
    discover new areas where they can improve quality of service, increase
    efficiencies, and reduce costs-and pass the savings on to their customers.
    

    "We are excited to have another sophisticated organization like Avis as a
customer, and look forward to helping them complement their award-winning
customer services -- with a solution  that helps them discover new ways to
streamline their processes, while yielding greater revenues and maximizing
sales opportunities," said Brett S. Kilpatrick, President & CEO of Panoratio.

    
    Recognizing patterns and trends in large amounts of data:  Flexibility of
    evaluation options is a great advantage of the Panoratio solution. In
    contrast to current BI and analysis methods, there's virtually no limit to
    the size, dimensions or complexity of the data that can be analyzed. And,
    because the analysis is done in-memory on any computer, the average
    duration of a query response is only a few seconds.

    The solution does not directly access source transaction data; rather, it
    renders a complete, unbiased and precise image of the original data
    set -- including statistical interrelationships -- into an analytical
    format called a Portable Data Image(TM) (.pdi(TM)).  Through a patented
    process of transparent compression, the process reduces the footprint of
    the data between 50 to 1000 times its original size.  And, because
    processing is performed in-memory on any computer, data analysis and
    evaluation are considerably simplified, while data discovery is
    accelerated and instantly interactive.

    About Avis
    
    Avis, founded in 1946, is one of the leading car rental companies
worldwide. The company is represented with a fleet of over 350,000 vehicles in
161 countries.  Avis has been operating in Germany since 1965, with
headquarters in Oberursel/Taunus. The German network consists of 374 stations
and a fleet of approximately 22,000 vehicles, which represent a balanced mix
of all major manufacturers.  In addition to passenger vehicles and utility
vehicles, Avis also rents fun cars such as convertibles, sports cars and
luxury limousines.  Avis is the exclusive car rental partner of Porsche, and
is the only car rental company in Germany honored as one of the 50 most
customer friendly service companies in Germany.  For more information, please
visit us at http://www.avis.com.

    
    About Panoratio, Inc.
    
    Panoratio was spun-out of Siemens AG, and founded as a software company
in 2003.  The company develops and markets discovery tools that enable fast,
dynamic analysis to occur in-memory on any computer -- through a patented
process for rendering large, complex data sets into a proprietary file format
-- the Portable Data Image(TM) (.pdi(TM)).  The .pdi format is transparently
compressed, and is ideally suited for archiving, distribution and syndication
of large amounts of historic analytical data.  All queries return in fractions
of seconds, and complete analysis can occur in a fraction of the historical
time.  This solution enables companies to analyze large, complex amounts of
data, interactively, and helps them detect, discover and understand
interrelationships that would ordinarily remain hidden (Dynamic, Interactive,
Predictive and Descriptive Data Mining).  In contrast to conventional BI
methods, with Panoratio, there is practically no limit to the complexity of
the data which can be analyzed.  Panoratio's customers include, among others,
Yahoo!, AOL Deutschland, United Internet, and Sixt AG.
    Panoratio has over 42 customers in production, and is backed by four
significant European Venture Capital firms -- Siemens Venture Capital,
L-EA/SEED, Deutsche Venture Capital, and Polytechnos.  Please visit
http://www.panoratio.com to learn more.





For further information:

For further information: Raj Patel of Panoratio, Inc., +1-415-989-1887, 
ext. 104, raj.patel@panoratio.com Web Site: http://www.panoratio.com         
        http://www.avis.com

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PANORATIO, INC.

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