Enables employees to access and manage telephony, messaging, mobility, and
conferencing applications through a simple web-based interface
Centralized server-based implementation ensures security and consistency,
eases deployment and administration for IT
ORLANDO, Fla., March 5 /CNW/ -- VoiceCon Spring 2007 - Booth 601 -- Avaya
Inc. (NYSE: AV), a global leader in business communications applications,
software and services, today announced the Avaya one-X(TM) Portal, a Web-based
interface that enables employees to easily and securely access Avaya
telephony, messaging, mobility and conferencing applications. The Avaya one-X
Portal improves productivity, user control and business continuity by
consolidating communications applications and directories into a single user
interface that can be accessed and managed from any PC or MAC.
The Avaya one-X Portal provides employees with a rich user experience on
any computer. The Portal also simplifies access to advanced communications
that can improve responsiveness and collaboration while reducing costs to the
business. Communications tasks can be initiated and managed using familiar
desktop methods, including:
(*) click-to-call names or numbers from call logs;
(*) click-to-call from within integrated directories;
(*) schedule, manage and control conference calls using the on-screen
(*) click on a name to add a participant to a conference call;
(*) see, sort, play and record voicemail messages.
The Avaya one-X Portal increases the control users have over their
communications by enabling them to define with whom they will interact in real
time. Workers can set preferences, such as Find Me/Follow Me/Hide Me that
allow selective routing of calls and contacts based on the employee's
availability. Mobility features such as Extension-to-Cellular, which allows
calls sent to the business extension to simultaneously ring the cell phone,
can easily be turned on and off.
"The Avaya one-X Portal is a highly cost-effective unified communications
solution that simplifies advanced communications for workers while easing
management," said Eileen Rudden, vice president and general manager, Unified
Communications, Avaya. "The Portal eliminates the need to deploy multiple
communications applications on users' desktop and increases their ability to
access all their business communications capabilities from any
Avaya one-X Portal also supports business continuity planning, since
employees can use personal or public computers over a standard HTTP connection
to access their Avaya business communications in the event they are unable to
get to their workplace due to extreme weather conditions, a facility being
unavailable or other unforeseen incidents. The one-X Portal offers options
that allow the voice path to be directed to a computer, office, mobile, home
or other remote phone to provide most appropriate or optimal voice quality,
while signaling is handled through the application.
"In the increasingly virtual workplace, users need to know that
co-workers, clients and partners can reach them anytime, anywhere. At the same
time, IT is faced with the challenge of decreasing costs and management
complexity," says Melanie Turek, Principal Analyst at Frost & Sullivan.
"Simple unified communications that integrate presence, conferencing and
collaboration are critical to business success -- and employees must have
access to those applications from anywhere, whenever they need them."
For IT departments, the Avaya one-X Portal eases the technical challenges
associated with enabling employees to work effectively from anywhere, and the
rollout of advanced communication tools to large numbers of employees. The
quick and easy, centralized server-based implementation, administration and
management eliminates the need to deploy multiple communications applications
on user desktops. Since the one-X Portal uses both corporate VPN and
authentication systems, communications are secure, regardless of whether a
user is on a company-issued or public computer.
The Avaya one-X Portal will be globally available in English the second
quarter this year.
Avaya Inc. designs, builds and manages communications networks for more
than one million businesses worldwide, including over 90 percent of the
FORTUNE 500(R). Focused on businesses large to small, Avaya is a world leader
in secure and reliable Internet protocol (IP) telephony systems and
communications software applications and services.
Driving the convergence of voice and data communications with business
applications -- and distinguished by comprehensive worldwide services -- Avaya
helps customers leverage existing and new networks to achieve superior
business results. For more information visit the Avaya website:
For further information:
For further information: Deb Kline, Avaya Media Relations,
+1-908-953-6179, firstname.lastname@example.org, or Matt Booher, Avaya Investor Relations,
+1-908-953-7500, email@example.com Web Site: http://www.avaya.com