- TD First Class Travel International Etiquette Poll finds 81% of
Atlantic Canadians are travelling this summer but 58% are unsure about
tipping etiquette -
TORONTO, May 17 /CNW/ - Whether Atlantic Canadians are exploring a
developing country or relaxing in a five-star resort, they have one
thing in common: they aren't always prepared for the different tipping
standards and cultural idiosyncrasies outside of Canada.
According to the TD First Class Travel International Etiquette Poll, 81%
of Atlantic Canadians are planning on travelling this summer, with
one-in-five (18%) vacationing outside of Canada. Despite their love for
exploring new places and cultures, many Atlantic Canadians confess they
are unsure or confused (58% and 14% respectively) when it comes to
understanding gratuities, tipping and service fees outside of Canada.
"While travelling is an amazing life experience, surprises on your bill
or in your budget are not," says Stacie Pearson, Associate Vice
President, TD Credit Cards. "A good travel rewards card will give you
the freedom and flexibility to redeem points for all travel-related
expenses, including fun-filled excursions or unanticipated airport
taxes and tipping."
The poll suggested that staying on budget while travelling is important
to Canadians: 71% of Canadians who redeemed or used travel rewards
points in the past 12 months say those travel rewards helped them
afford their travel plans this year. Understanding local customs, such
as tipping, can also help to maximize a travel budget.
Tipping while travelling
Perplexed about tipping standards, 44% of Atlantic Canadians admit they
err on the side of caution and tip service providers overseas what they
would at home: 10-15%.
"Leaving a gratuity in an unfamiliar currency can be confusing and
frustrating, because every country has a different standard. For
example, it's customary to tip wait staff 15-20% in the US, but in
Europe service charges are often included in the bill and in Australia
you're not expected to tip at all," says Pearson. "Before you travel
overseas, you should always check to see what is customary. Under
tipping can be embarrassing, but over tipping can really impact your
Avoiding a cultural faux pas overseas
When asked to identify cultural faux pas in foreign countries, many
Atlantic Canadians were mistaken. For example, three-quarters thought
Argentineans ate early dinners and 56% thought it was okay to split
restaurant bills in Paris. But the majority knew it's illegal to chew
gum in Singapore (68%) and offensive to smile in some historical sites
in Vietnam (89%).
"Local customs vary widely from country to country, so it's important to
learn the social etiquette before you go," say Pearson. "In countries
like Mexico, it's common to barter with merchants when shopping at
local markets, but in some places, like Paris, discussing money is
When it comes to cultural immersion, Atlantic Canadians are divided.
Many (69%) admit they like to experience the sites of a new country
without giving up the comforts of home, 13% like to immerse themselves
in the local culture, and 18% aren't as interested in experiencing the
culture as they are in relaxing at a resort.
"Whether you like to travel off the beaten path or relax in a resort,
ensure you get the most out of your travel rewards program by using a
credit card that gives you the control to redeem your points for any
travel booked with any travel provider and the flexibility to redeem
your points towards whatever type of travel you prefer, whether it's on
a train, plane or automobile," says Pearson.
About the TD First Class Travel International Etiquette Poll Survey:
From March 30 to April 5, 2011, Research House conducted a national
online omnibus survey of 1,000 Canadian adults, including 123 residents
of Atlantic Canada.
About the TD First Class Travel Visa Infinite Card:
The TD First Class Travel Visa Infinite Card gives cardholders the
flexibility to get the travel deal they want and use their TD Points
earned to pay for it. Whether that travel is booked through their
favourite travel agent, online website, a last-minute deal, or through
the TD Travel Rewards Centre, you can use your TD Points to pay for it.
With no blackout periods or restrictions on airlines, earning and
redeeming points on your TD First Class Travel Card is even more
rewarding. It goes beyond any seat or any airline, it's any travel.
And, while many competitor programs require their cardholders to reach
point tiers to travel to specified destinations or limit the number of
seats available, with the TD First Class Travel Card, redeeming points
is simple and easy to understand. For every $1.00 in purchases made
using the card, cardholders earn three (3) TD Points which can be
redeemed starting with as little as 10,000 TD Points. That's the
equivalent of $50 in travel value, redeemable towards any travel,
anytime to anywhere.
For more information about the TD First Class Travel Visa Infinite Card
About TD Canada Trust:
TD Canada Trust offers personal and business banking to more than 11.5
million customers. We provide a wide range of products and services
from chequing and savings accounts, to credit cards, mortgages and
business banking, to credit protection and travel medical insurance, as
well as advice on managing everyday finances. TD Canada Trust makes
banking comfortable with award-winning service and convenience through
24/7 mobile, internet, telephone and ATM banking, as well as in over
1,100 branches - most open 8 'til late and many now open Sunday. For
more information, please visit: www.tdcanadatrust.com. TD Canada Trust is the Canadian retail bank of TD Bank Group, the
sixth largest bank in North America.
SOURCE TD CANADA TRUST
For further information:
Liz Christiansen / Steve Presant
Paradigm Public Relations
416-413-5188 / 416-413-5194
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TD Bank Group