ADDRESSING THE NEEDS OF THE VULNERABLE IS ONE OF THE QUEBEC OMBUDSMAN'S TOP PRIORITIES



    QUEBEC CITY, June 7 /CNW Telbec/ - "The impact of public policies and
decisions must always be carefully measured at the best of times, but this is
especially crucial when dealing with people who, for whatever reason, are more
dependent, or completely dependent, on the state for major aspects of their
lives. The Québec Ombudsman seeks to pay particular attention to how public
services affect such citizens," explains Québec Ombudswoman Raymonde
Saint-Germain in discussing her concern for vulnerable individuals.
    In the coming year, the Québec Ombudsman will continue to pay attention
to those with mental illness, who are found in all walks of life, notably
among users of the healthcare system, youth centers, detention centers, and
organizations providing aid to victims of crime. "They more than others can
have trouble making themselves understood of public services and thus
obtaining the services and care they require," states Ms. Saint-Germain.
    She is particularly drawn to the plight of seniors, especially those in a
vulnerable condition. They are increasingly frail, and some do not receive the
support of friends or family. Their quality of life therefore depends on the
actions of public services.
    The Québec Ombudsman will also focus on the plight of those whose living
environments are under the direct responsibility of the state, and who thus
depend more on the state for care and services. This is notably the case of
those in residential and long-term care centers (CHSLD), minors placed in
youth centers, and incarcerated individuals. In the latter case, the Québec
Ombudswoman is also concerned about their victims, families, and friends.
    "Public services are especially important and fundamental for such
citizens. We must therefore pay special attention to their particular needs. I
believe that approaches specifically adapted to their situations are essential
to their well-being," states Ms. Saint-Germain.
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For further information:

For further information: Dominique Bouchard, Information Officer, (418)
643-2688, Cell: (514) 346-2643,
dominique.g.bouchard@protecteurducitoyen.qc.ca; Source: The Québec Ombudsman


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