Acision's Real-Time Charging Solution and Missed SMS Notification
Honoured at Industry-leading Awards
READING, England, June 13, 2011 /CNW/ - Acision, a world leader in
mobile data, is pleased to announce that it has won two prestigious
awards in the Consumer Service Innovation category at this year's
Global Telecoms Business Innovation Awards, which are designed to
honour innovative projects involving telecoms operators and vendors.
Acision and Setar, Aruba's national telecommunications provider, were
jointly honoured for the Service Charging Innovation Award for the
deployment of the new Acision Charging Engine at Setar. Acision and
Maxis, Malaysia's leading integrated communications provider, were both
honoured for the SMS Network Innovation Award for the deployment of
Maxis' Missed SMS Notification Service.
Acision Charging Engine, which is at the heart of Acision's Real-Time
Charging Solution, allowed SETAR to launch the post-paid / pre-paid
hybrid charging service to its users in September 2010. The real-time
rating capability of the solution means that users are provided with
notifications informing them when they are close to exceeding their
spend limit, as well as offering them the flexibility to extend their
limit or top-up on demand. This approach puts the subscriber in
control, thereby eliminating fear of 'bill shock', reducing churn and
encouraging greater uptake of services.
Maxis' deployment of Acision's Missed SMS Notification service, sends
customers a flash SMS when an SMS is undelivered, informing them of the
reason why (either because the recipient's phone is inactive or the
recipient's SMS inbox is full). In the latter case, a prompt is also
sent to the recipient, reminding them to clear their inbox. By
employing flash technology in SMSC (SMS gateway), an SMS appears on the
customer's device but disappears once the customer unlocks the phone,
therefore ensuring that the flash SMS does not take up memory in the
Judges of the Global Telecoms Business Innovation Awards 2011 recognised
both deployments as truly innovative consumer-focused mobile solutions.
Editor of Global Telecoms Business, Alan Burkitt-Gray, commented: "This
is the fifth time we've run the Global Telecoms Business Innovation
Awards and this year we saw more nominations from a greater range of
operators and vendors than ever before. This is a sure sign the
industry is working harder and harder to deliver exciting and
innovative services to customers worldwide. We've seen a greater number
of nominations for services directly aimed at businesses and consumers,
designed to give them better services and make their lives easier.
Congratulations to Acision, Setar and Maxis on these deployments."
Jorgen Nilsson, Chief Executive at Acision, commented. "We are thrilled
to have been honoured with these esteemed awards, which reflect and
reinforce the cutting-edge innovation of our new mobile communication
solutions. Both Acision's Real-Time Charging Solution and Missed SMS
Notification Service provide subscribers with value-added services
which enhance their day-to-day communications experience. Our work with
Maxis also highlights the relevance of adding new customer experiences
to existing messaging services, providing a huge opportunity for the
Industry to monetise evolving data services. As the mobile industry
continues to be defined by such a sustained level of innovation and
change, Acision is proud to have been recognised for delivering
breakthrough solutions which augment the end-user experience."
Jean-Pascal van Overbeke, Maxis' Chief Operating Officer, said "Maxis
has always been at the forefront in offering innovative services and
our Missed SMS Notification Service was developed with our customers in
mind, as a way of providing them with a unique value-added service that
will enhance their mobile experience. We are truly honoured to have
received this prestigious award together with our partner, Acision, and
this win will further push us to introduce more innovative products and
offerings that will enrich our customers' lives."
Acision and SETAR will co-present their case study 'A New Approach to
Charging for the Post "All You Can Eat" Data Era' at the upcoming B/OSS
Live! Event in Washington D.C on Friday, June 17th from 9 - 9:45 a.m.
For more information on this please visit the Acision or B/OSS Live
Notes to Editors
As a world leader in mobile data, Acision aims to power innovation and
profitable growth in mobile data services. As the pioneer of mobile
messaging, Acision's real time mobile data solutions support its
customers worldwide to drive new revenues with innovative services
while controlling, optimising and monetising data traffic. For more
information, visit Acision at http://www.acision.com
About SETAR N.V.
SETAR N.V. is Aruba's national telecommunication provider and the
principal telecommunication company on the island. SETAR N.V. provides
Fixed, Mobile, Internet, Data and Cable TV services. The company's
cellular communications infrastructure offers GSM services.
About Maxis Berhad
Maxis Berhad with its consolidated subsidiaries (together, 'Maxis') is
the leading integrated communications provider in Malaysia with 13.92
million mobile subscriptions as of 31 December 2010. Since 1995, Maxis'
Malaysian business has been providing a full suite of communication
services on multiple platforms to satisfy the needs of individual
consumers, small and medium enterprises, and large corporations in
Maxis has pioneered and led the Malaysian market in providing innovative
mobile products and services. It was the first to launch 3G services,
Maxis3G, in March 2005. In September 2006 it was among the world's
first to use HSDPA, a high-speed upgrade of the 3G network. In December
2009 it was first to introduce to Malaysia, HSPA+, the latest
advancement in 3G/HSPA network capabilities, to further enhance its
wireless broadband services.
Maxis is a leading regional content player with 41.5% of non-voice
revenue as part of mobile revenue and with over 50% of its customer
base being active mobile internet users. It continually explores global
and local best partnerships with partners such as Western Union and
PayPal to bring the latest relevant content first to customers. Maxis
actively builds a local content ecosystem with partners to forward the
Malaysian content industry.
It was also the first telecommunication service provider to bring the
BlackBerry(TM) and Apple iPhone(TM) smart phones to Malaysia. The
company in April 2009 unveiled the first-in-the world commercial near
field communication service, which enables customers to use their
phones for wave and pay transactions.
Maxis' growth and strong track record of enabling innovation, excellent
customer experience and value to stakeholders have won the company
numerous awards over the years which include Asia's Best Employer Award
2010 from Singapore's Employer Branding Institute. Maxis was nominated
as Best Mobile Operator in 2010's World Communication Awards for
leadership in service innovation.
Maxis' vision is to bring advanced communications services to enrich its
customers' lives and businesses, in a manner that is simple and
personalised, by efficiently and creatively harnessing leading edge
technology, and delivering a brand of service experience that is
reliable and enchanting.
Maxis has also been active in carrying out Corporate Responsibility
programmes to serve the communities. Since 2002 Maxis has been
dedicated to working in unison with the Ministry of Information
Communications and Culture Malaysia ('KPKK') and the Malaysian
Communications and Multimedia Commission ('SKMM') on the Bridging
Communities corporate responsibility programme to increase Malaysian
access to the digital platform.
For more information, please visit: http://www.maxis.com.my
For more information on the Global Telecoms Business Innovation Awards,
please click here:
SOURCE Acision UK Ltd
For further information:
Press contacts: Morgan Evans, Hotwire, Tel: +44(0)207-608-2500, Email: email@example.com