Intuitive site offers a better guest experience and more opportunities
CALGARY, Nov. 23, 2011 /CNW/ - WestJet Vacations this week unveiled a
new westjetvacations.com, the site responsible for providing vacation package bookings for the
airline. Merging into the existing structure of westjet.com, the new
site offers guests the opportunity to book both flights and vacations
through a simple, intuitive and consistent website.
The site's new features include:
Destination and hotel guides that feature the best of each WestJet
destination. From photo and video galleries to local attractions,
agents you can choose, filter, compare and sort by price.
Intuitive mapping options that allow guests to view the location of
their hotel in comparison to the airport and within the landscape of
Social media sharing capabilities for each destination allowing guests
to share their travel plans with friends and family on Facebook and
An improved online booking process and the ability to split credit card
payments between two cards.
Purchase buttons on nearly all site pages, making guest selection and
booking options readily available.
In addition to these new features, WestJet's own user-generated content,
Guests Know Best, will house photos, videos, written reviews and
ratings about WestJet destinations and hotels from guests who've been
to the area.
"We're so pleased to offer a website that truly showcases our vacation
offerings," said Chris Avery, Vice President and General Manager of
WestJet Vacations. "The site integrates what most guests consider when
purchasing a vacation package. With information, resources and guest
feedback combined with great selection and the unique ability to
customize the duration of your vacation and take advantage of WestJet's
extensive flight schedule, our guests can be confident they're
receiving a great vacation experience alongside good value."
The launch of the site is also an important strategic milestone in the
airline's ongoing efforts to improve its level of service to its
francophone guests. For the first time, a French version of westjetvacations.com is now live alongside the new English site, complementing the
introduction of a French WestJet Vacations brochure, now in
circulation. In addition, French-speaking call centre agents are now
available between 6 a.m. and 9 p.m. MT seven days a week.
WestJet is Canada's favourite airline, offering scheduled service
throughout its 71-city North American and Caribbean network. Inducted
into Canada's Most Admired Corporate Cultures Hall of Fame and named
one of Canada's best employers, WestJet pioneered low-cost flying in
Canada. WestJet offers increased legroom, leather seats and live
seatback television provided by Bell TV on its modern fleet of 96
Boeing Next-Generation 737 aircraft. With future confirmed deliveries
for an additional 39 aircraft through 2018, WestJet strives to be one
of the five most successful international airlines in the world.
About WestJet Vacations
WestJet Vacations provides guests with affordable, reliable and
easy-to-book travel experiences to 44 destinations in 12 countries,
including the United States, Mexico and the Caribbean. Leveraging
WestJet's fun and friendly image, extensive network and world-class
guest experience, WestJet Vacations offers guests a great flight
schedule and a wide variety of hotel and resort options to create fun
and affordable vacation experiences. For more information, visit www.westjetvacations.com.
Connect with WestJet on Facebook at www.facebook.com/westjet
Follow WestJet on Twitter at www.twitter.com/westjet
Subscribe to WestJet on YouTube at www.youtube.com/westjet
For further information:
Robert Palmer, Media Relations, telephone: 1-888-WJ 4 NEWS (1-888-954-6397), email: firstname.lastname@example.org.