Terasen Gas and FortisBC unveil new logo to symbolize their shared identity
SURREY, BC, Feb. 23 /CNW/ - Terasen Gas and FortisBC announced today that the Terasen group of companies are being renamed effective March 1, 2011, and these companies and FortisBC Inc. will share a common brand name - FortisBC.
"The Fortis companies in B.C. are known today by several names such as Terasen Gas Inc., Terasen Gas (Vancouver Island) Inc., Terasen Gas (Whistler) Inc. and FortisBC, all of which are separate legal entities and will remain as such. However, going forward our customers will know all these companies under the shared name FortisBC," said John Walker, President and CEO, Terasen Gas and FortisBC.
This change identifies the gas business more fully with other Fortis Inc. operations and reflects its position as part of the largest investor-owned distribution utility in Canada. The companies that will comprise FortisBC account for more than 50 per cent of the total assets of Fortis Inc., a Canadian-owned company headquartered in St. John's, Newfoundland.
The move reflects the shared energy expertise of the businesses, which together deliver more energy than any other B.C. utility. It also builds on the combined leadership structure put in place last year when John Walker became President and CEO of Terasen Inc. and FortisBC Inc.
"Terasen Gas has been a part of the Fortis family since 2007. Aligning our strengths and resources leverages our expertise in gas, electricity and integrated energy solutions, and provides customers one name through which to know all of our energy offerings," said Walker. "There is much work to be done, and we are uniquely positioned to help British Columbia meet its energy goals in the coming decades."
The most noticeable immediate change will be that, starting March 1, natural gas customers will notice a new name on their monthly utility bill: FortisBC instead of Terasen Gas. Customers will continue to receive separate natural gas and electricity bill statements.
With the roll-out of the shared FortisBC name and a new logo, other changes will also be visible including new signs on facilities and office buildings, the new logo on natural gas and electricity service vehicles, new work wear for employees, and a new website (www.fortisbc.com).
Today, the Fortis companies in B.C. employ more than 2,000 British Columbians and deliver approximately 21 per cent of the total energy consumed in B.C. to more than 1.1 million customers in 135 communities. Together, FortisBC and Terasen Gas have invested more than $1 billion in B.C. since 2007, and their combined B.C. operations have assets of $6.4 billion.
"Terasen Gas was one of Canada's first utilities to offer alternative energies like biogas, geoexchange and district energy systems as regulated services," said Walker. "And we remain ready to deliver on all that our customers expect from an industry leader through both conventional energy sources like electricity and natural gas and innovative alternative energy solutions."
Although Terasen Gas is changing its name, there is no change to the legal status of the companies comprising Terasen Gas and FortisBC. Each will remain separate legal entities, with the common business name, a new common logo and a common brand identity to represent the companies. The ownership structures of Terasen Gas and FortisBC will remain the same, operating as regulated utilities under our Canadian parent company, Fortis Inc. As part of the name change, all Terasen companies will take on a variation of the FortisBC name. All name changes will be effective March 1, 2011.
Existing Name New Name
Terasen Gas Inc. FortisBC Energy Inc.
Terasen Gas (Vancouver FortisBC Energy (Vancouver
Island) Inc. Island) Inc.
Terasen Gas (Whistler) Inc. FortisBC Energy (Whistler) Inc.
Terasen Inc. FortisBC Holdings Inc.
Terasen Energy Services Inc. FortisBC Alternative Energy
For more information, visit www.terasengas.com
See backgrounder for further details.
About Terasen Gas
Terasen Gas is composed of the operations of Terasen Gas Inc., Terasen Gas (Vancouver Island) Inc., and Terasen Gas (Whistler) Inc. Terasen Gas is a leading integrated energy solutions provider, focused on the safe and reliable provision of natural gas, propane and alternative energy solutions. Terasen Gas serves approximately 939,000 residential and commercial customers in more than 125 B.C. communities. Terasen Gas is indirectly wholly owned by Fortis Inc., the largest investor-owned distribution utility in Canada. Fortis Inc. shares are listed on the Toronto Stock Exchange and trade under the symbol FTS. Additional information can be accessed at www.fortisinc.com or www.sedar.com.
FortisBC Inc. is an integrated regulated electric utility based in Kelowna, British Columbia. Focused on the safe delivery of reliable and cost-effective electricity, FortisBC serves approximately 161,000 customers directly and indirectly through wholesale utilities in the southern interior of B.C. FortisBC owns and operates four regulated hydroelectric generating plants and approximately 7,000 kilometres of transmission and distribution power lines. FortisBC is an indirect wholly owned subsidiary of Fortis Inc., the largest investor-owned distribution utility in Canada. Fortis Inc. shares are listed on the Toronto Stock Exchange and trade under the symbol FTS. Additional information can be accessed at www.fortisinc.com or www.sedar.com.
Bringing Fortis Inc.'s operations in B.C. together under common leadership in 2010, and under one brand identity starting March 1, aligns our strengths and resources, creating a stronger focus on the future of energy delivery, including electricity, natural gas, piped propane and alternative energy solutions.
FortisBC: a continuing energy legacy in B.C.
FortisBC has been delivering energy to British Columbians since the beginning of the 1890s under the name, West Kootenay Power and Light. In 2004, Fortis Inc., the largest investor-owned distribution utility in Canada, acquired all the distribution, transmission and generation assets of the West Kootenay Power and Light Company and renamed it FortisBC Inc. Then, in 2007, Fortis Inc. purchased Terasen Inc., which included the Terasen Gas group of companies, from Houston-based Kinder Morgan Inc.
Inland Natural Gas, Terasen Gas Inc.'s earliest predecessor was incorporated in 1952 and distributed natural gas throughout the B.C. Interior. In 1988, Inland Natural Gas purchased the Lower Mainland gas division from BC Hydro and changed its name to BC Gas, expanding its service to include customers in 70 communities across the province. Then, in 2002, BC Gas Inc. purchased Centra Gas BC Inc. and Centra Gas Whistler Inc., expanding its service territory once more to include customers on the Sunshine Coast, Vancouver Island and in Whistler. In early 2003, BC Gas Inc. became Terasen Inc., and in 2005, Terasen Inc. was purchased by Kinder Morgan Inc. out of Houston, Texas. In 2007, Fortis Inc. purchased Terasen Inc., which included the Terasen Gas group of companies, from Kinder Morgan Inc.
More recently, in July 2010, Terasen Gas and FortisBC started sharing the same leadership team, and on March 1, will operate under the common brand name FortisBC. Although Terasen Gas is changing its name, there will be no change to the legal status of either business. They will remain separate legal entities, but with a common brand name, logo, and identity to represent the companies. The ownership structures of Terasen Gas and FortisBC will also remain the same, operating as regulated utilities under their Canadian parent company, Fortis Inc.
A new brand for B.C.'s energy future
The name Fortis is the Latin word for strong. The new FortisBC icon was designed to symbolize energy, strength, alignment and direction. The structure of the symbol is derived from elements taken from both the original FortisBC logo and the Terasen logo. It is also a stylized letter F. The circle comes from the Terasen symbol and the F is made of a reinterpretation of the FortisBC electrical waves.
The F is also symbolic of electric waves and gas pipelines. The icon evokes energy through motion and change of direction, as well as the warmth of the sun.
Continued customer service excellence
Starting March 1, 2011, natural gas customers will notice a new name on their utility bill: FortisBC instead of Terasen Gas. Customers with both electricity and natural gas service from FortisBC will receive two statements, each clearly marked "Natural Gas" or "Electricity."
Natural gas customers who write cheques to pay their bills will need to change the payee to "FortisBC - natural gas". Natural gas customers can continue to reach Customer Service at the same phone number: 1-888-224-2710.
Electricity customers will continue to receive an electricity bill from FortisBC. Customers who write cheques to pay their bills will need to change the payee to "FortisBC - electricity". Electricity customers can continue to reach Customer Service at the same phone number: 1-866-436-7847.
The following will not be affected as a result of both companies coming together under one brand:
- customer account information
- statement content, such as charges and taxes
- rates and tariffs*
- Pre-authorized Payment Plan and Equal Payment Plan
- online account and eBill services
- customer service
*Natural gas and electricity rates are reviewed regularly with the British Columbia Utilities Commission.
As always, safety continues to be a top priority. To report the smell of gas, or in the case of a natural gas related emergency, contact the natural gas emergency number at 1-800-663-9911. To report an electrical power outage, emergency or downed power line, call the electricity 24-hour emergency number at 1-866-436-7847 and press Option 1.
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SOURCE Terasen Gas
For further information: Media contact: Nancy MacLeod, APR Manager, Corporate Communications, FortisBC Inc. and Terasen Gas, Cell: 250 801-8016, Email: firstname.lastname@example.org