More than 66% of Ontarians find it hard to get errands done during the
week and more than 45% are busier now than they were five years ago
HAMILTON, ON, Feb. 7 /CNW/ - Pick up the groceries. Shop for
appliances. Renew your mortgage. Sundays have changed.
Responding to its customers' evolving needs, TD Canada Trust is changing
the landscape of retail banking by opening six branches in the
Hamilton-Niagara region on Sundays, starting February 13, 2011. Sunday
banking is the latest initiative in the bank's long history of being at
the forefront of customer service, with the first full-service ATM,
Saturday banking and now Sunday banking.
"We're proud to be the only bank in Canada open on Sunday in hundreds of
locations. It's important to us to offer the most convenience and the
best service to customers," said Kerry Peacock, Executive Vice
President, Branch Banking, TD Canada Trust. "For years we've been open
50% longer than our competitors. It's been great for our customers, who
love the option of banking when it's convenient for them, which is why
we're moving to Sunday hours as well. Being open Sundays is about
working around people's lives."
TD Canada Trust research shows that 66% of Ontarians find it hard to get
errands done Monday to Friday. Four-in-ten (44%) run errands on
weekends, so providing banking services to customers when it suits them
is essential. Additionally, 45% of Ontarians say they are busier than
they were five years ago, 26% are juggling more work and 37% are
juggling more family responsibilities.
"We talk to our customers every day and see first hand how busy their
lives are," she added. "We hope that opening hundreds of our branches
on Sundays will give them a little more breathing room."
"Although online and mobile banking are on the rise, Ontarians,
including those living here in the Hamilton and Niagara region, still
need and want face-to-face advice and support in their day-to-day
banking," said Ron McInnis, Regional Vice President, Central Ontario
Region, TD Canada Trust. "They want a relationship with their bank that
helps them understand how to manage their money and their credit, how
to run their business, how to buy a home, and how to plan for the
future. We're very pleased to be able to offer that to customers seven
days a week."
The top five banking-related activities that Ontarians would prefer to
do in a branch instead of online or by phone are:
Signing a mortgage
Getting financial advice
Setting up a loan
Buying investment products
Renewing a mortgage
All these services will be available to TD Canada Trust customers on
TD Canada Trust will open the following branches on Sundays:
Upper James & Delta
1565 Upper James
Barton & Kenilworth
1311 Barton St E.
Dorchester & Lundy's Lane
5900 Dorchester Rd.
The Pen Centre
240 Glendale Ave
Waterdown Shopping Centre
255 Dundas St. E
800 Queenston Rd
To find the location closest to you, please consult the branch locator: http://www.tdcanadatrust.com/locator/index.jsp
Click here to watch a video about seven day banking.
About the TD Canada Trust Sunday Banking Research
From January 25 to 26, 2011, Angus Reid Public Opinion conducted an
online survey among 1,013 randomly selected Canadian adults, including
381 Ontarians, who are Angus Reid Forum panellists. The results have
been statistically weighted according to the most current education,
age, gender and region census data to ensure a sample representative of
the entire adult population of Canada.
About TD Canada Trust
TD Canada Trust offers personal and business banking to more than 11.5
million customers. We provide a wide range of products and services
from chequing and savings accounts, to credit cards, mortgages and
business banking, to credit protection and travel medical insurance, as
well as advice on managing everyday finances. TD Canada Trust makes
banking comfortable with award-winning service and convenience through
24/7 mobile, internet, telephone and ATM banking, as well as in over
1,100 branches - most open 8 'til late and many now open Sunday. For
more information, please visit: www.tdcanadatrust.com. TD Canada Trust is the Canadian retail bank of TD Bank Group, the
sixth largest bank in North America.
SOURCE TD Bank Group
For further information:
Paradigm Public Relations
416-203-2223 ext. 221
TD Bank Financial Group