Launches mobile app for group plan members - instant claims processing
and new savings tools
TORONTO, May 10 /CNW/ - Sun Life Financial announced today its plans to
offer a free mobile application for group benefits and group retirement
and savings plan members. Submitting benefit claims and saving for the
future will be easier with a single mobile app that will redefine the
plan member experience across Canada.
For Sun Life group benefits plan members, the app allows them to submit
medical and dental claims from their smartphones for instant
processing. Plan members will be able to submit claims anywhere,
anytime - even at point of sale - and could have their money deposited
into their bank accounts within 24 to 48 hours.
Plan members will also be able to view the details of their submitted
claims, even those submitted in paper through the mail, and have easy
access to important benefit tools including their drug and travel
protection cards. The app is scheduled to be available later this
"Sun Life Financial was the first Canadian provider to introduce
e-claims with instant adjudication 10 years ago," says Stuart Monteith,
Senior Vice-President, Group Benefits, Sun Life Financial Canada. "With
the launch of this mobile application we're continuing our focus on
innovation and making it easy for members to submit and receive payment
for their claims."
Along with the group benefits capabilities, group retirement and savings
plan members can check their plan balances and recent contributions
right from their phones. Sun Life Financial will offer mobile access
and three interactive financial planning tools that take everyday
spending situations and show how easy it is to turn small expenses into
substantial savings. These tools include:
Save today for more tomorrow
Small amounts equal big savings
Saving my bonus, saving my raise.
"Plan members have told us they're looking for a faster, easier
experience," says Tom Reid, Senior Vice-President, Group Retirement
Services, Sun Life Financial Canada. "We've provided that access in
education sessions through the use of wireless enrolment and now we're
continuing the evolution of our technology for plan members by making
mobile access available for account information and financial planning
tools. We're taking convenience to a whole new level for group
retirement and savings plans."
Mobility is coming of age
Canadians across all age groups are becoming increasingly reliant on
smartphones for their communication and transactions. For many in the
workforce, smartphones have been completely integrated into their lives
and are the primary way of accessing the internet.
Generation Y - the youngest and most "mobile-dependent" workforce group
- currently represents just 25 per cent of the workforce.1 That number will rise over the next decade, which will make them the
largest group in the workplace. This means that mobile functionality
for plan members is no longer a nice-to-have. It's a must-have.
Sun Life's commitment to providing innovative solutions spans all areas
of its business. With plans to add tools for retail clients, this
initial launch represents just the beginning of mobile app
functionality for Sun Life.
Group plan members with an iPhone®† mobile digital device or BlackBerry®‡ smartphone will be able to download the free app directly from each
manufacturer's application marketplace. Users of other smartphones will
have access to mobile web functionality shortly after the launch of the
app. More information and a short video about the app are available at www.sunlife.ca/mobile. You can also view the video on our YouTube page by visiting www.youtube.com/SunLifeFinancial.
The digital facts
28% of smartphone owners have used a mobile app for banking or finances
within the last 30 days.2
In 2010, Sun Life processed over 1.4 million e-claims - more than double
the company's 2009 total.
About Sun Life Financial
Sun Life Financial is a leading international financial services
organization providing a diverse range of protection and wealth
accumulation products and services to individuals and corporate
customers. Chartered in 1865, Sun Life Financial and its partners today
have operations in key markets worldwide, including Canada, the United
States, the United Kingdom, Ireland, Hong Kong, the Philippines, Japan,
Indonesia, India, China and Bermuda. As of March 31, 2011, the Sun Life
Financial group of companies had total assets under management of $469
billion. For more information please visit www.sunlife.com.
Sun Life Financial Inc. trades on the Toronto (TSX), New York (NYSE) and
Philippine (PSE) stock exchanges under the ticker symbol SLF.
Note to Editors: All figures in Canadian dollars.
† iPhone® is a trademark of Apple Inc.
‡ The Trademark BlackBerry® is owned by Research In Motion Limited and is registered in the United
States and may be pending or registered in other countries. Sun Life
Financial is not endorsed, sponsored, affiliated with or otherwise
authorized by Research In Motion Limited.
1 Dr. Sean Lyons, University of Guelph, "Breaking Down Barriers in a
Multi-Generational Workplace", 2011
2 The Nielsen Company - August 2010
SOURCE Sun Life Financial Inc.
For further information:
Media Relations contact:
Manager, Media and Public Relations
Sun Life Financial Canada
Tel: 519-888-3900 ext. 4896