Responsible alcohol service training now available in Mandarin and Cantonese
TORONTO, Sept. 19, 2011 /CNW/ - In response to changing demographics,
Smart Serve, Ontario's leader in responsible alcohol service training
is now offering Mandarin and Cantonese audio tracks as a compliment to
its online training program. The expanded language options, which play
the Mandarin or Cantonese audio tracks atop the English training on
screen, are part of a series of updates that Smart Serve introduced to
its 2011 training and testing platform.
"After English, Mandarin and Cantonese are the second and third largest
language groups taking the Smart Serve training. Anything we can do to
help these applicants learn and retain the responsible alcohol service
curriculum, we must do," said George Schmalz, Chairman of the Board of
Last spring, in collaboration with hospitality and law enforcement
stakeholders, Smart Serve launched a state-of-the-art online training
program that incorporates new web technologies into the training
modules, making the training interactive and adding audio and visual
aids to improve absorption of the content.
"Adding Mandarin and Cantonese audio tracks makes the program more
accessible for thousands of Ontarians," said David Levin, interim
Executive Director of Smart Serve. "These latest enhancements support
Smart Serve's ongoing goal to maintain Ontario's position of leadership
in responsible alcohol service education and practice. One way we
accomplish this is by continually improving the accessibility of the
Over the past 15 years, more than 900,000 Ontarians have received their
Smart Serve certification. This number will approach 2.1 million within
the next 15 years. Responsible alcohol service protects servers,
licensees, and the public.
About Smart Serve Ontario
Since 1995, Smart Serve Ontario a division of the Hospitality Industry
Training Organization of Ontario, has been dedicated to the promotion
and education of responsible alcohol service training. The Smart Serve
training and certification program is available online for all
individuals in the province who serve alcoholic beverages or work where
alcoholic beverages are served. For more information, visit www.smartserve.ca
Background: Chinese Languages in Ontario
According to 2006 census data, Chinese languages are the third most
numerous mother tongue group in Ontario after English and French.
In 2006, nearly 500,000 people reported one of the Chinese languages as
their mother tongue, representing 4.1% of Ontario's population and 8.3%
of Toronto's population.
Chinese is also the dominant non-official language in Ottawa.
The Greater Toronto Area boasts five separate Chinatowns and is home to
one of North America's largest Chinatowns, near Dundas Street West and
Toronto's Chinatown Festival in August attracts more than 100,000
people, featuring entertainment, exotic foods and markets.
In 2008, 110,000 people traveled from Ontario to China, while some
76,000 traveled from China to Ontario.
China is the leading source of foreign students at Ontario universities.
Approximately 644,465 Chinese-Canadians live in Ontario.
SOURCE Smart Serve Ontario
For further information:
Marketing and Communications, Smart Serve Ontario