RGC releases new standards that highlight ways gaming providers
can reduce risk of problem gambling
TORONTO, Feb. 8 /CNW/ - The Responsible Gambling Council (RGC) today
released its Responsible Gambling Index, a comprehensive set of standards for casinos and slots venues.
Developed over several years through an extensive review of problem
gambling literature and consultation with experts in the field, the RG Index establishes eight standards—with more than 40 criteria—for responsible
gambling programs in casinos and slots venues.
"These are the most rigorous responsible gambling standards in the
world," says Jon Kelly, CEO, RGC. "RGC is always looking for ways to
reduce the risk of problem gambling. One way to do this is to provide
an independent view of what should be expected in responsible gambling
The eight core standards focus on: the comprehensiveness of corporate
policies and how well they are embedded in the organization, how
self-exclusion programs are communicated and delivered, how well safety
information is provided to patrons, what happens when a player has a
gambling problem as well as other standards covering access to money,
venue and game safety features and employee training.
To give the standards a practical life, RGC has also initiated the RG Check accreditation program. The program will offer an arms-length assessment
of responsible gambling programs, measured against the standards RGC
"This is an opportunity for gaming providers who have adopted strong
safeguards to seek external verification of their commitment to
responsible gaming practices and safer gambling for their patrons,"
says Jon Kelly, CEO, RGC. "The RG Check accreditation program identifies strengths and weaknesses in
responsible gambling efforts and provides casinos and slots venues with
an objective check on both policies and procedures. We are placing the
spotlight on a high standard of customer protection."
The final decision to accredit a gaming venue will be made by special
arms-length Accreditation Boards, comprised of individuals selected for
their integrity and commitment to high standards in social
responsibility and public policy.
Members of the panel include George L Morfitt (British Columbia); Dan
Perrins (Saskatchewan); David Korn, MD (Ontario); Jane Purves (Nova
Scotia) and the Chair, Stanley Sadinsky, QC, a Professor Emeritus at
the Faculty of Law, Queen's University. Sadinsky authored an
influential report reviewing Ontario's problem gambling and responsible
The Responsible Gambling Council (RGC) is an independent, non-profit organization committed to problem
gambling prevention. RGC designs and delivers highly effective
awareness programs. Through the RGC Centre for the Advancement of Best
Practices, the Council also promotes the identification and adoption of
best practices in problem gambling prevention.
SOURCE Responsible Gambling Council (Ontario)
For further information:
To coordinate interviews, please contact:
Susan Saundercook, Communications Specialist, Responsible Gambling Council
Tel: (416) 693-3183