OpenText reveals product roadmap, showcases new social BPM and mobile
features at OpenText BPM User Summit this week
OPENTEXT BPM USER SUMMIT - RESTON, VA, Nov. 10, 2011 /CNW/ - OpenText
(NASDAQ: OTEX, TSX: OTC) today reveals its recently formed Business
Process Solutions (BPS) group bringing together the capabilities of the
recent Global 360 and Metastorm acquisitions. The OpenText BPS mission
is to deliver dynamic business process and case management solutions
that drive innovation, business agility and customer satisfaction.
OpenText also today reveals its business process management (BPM)
product strategy and first integrated offerings following the recent
The OpenText BPS platform uniquely addresses a greater breadth of use
cases including document, content and case-centric processes as well as
straight-through processing. The platform helps customers to achieve
better outcomes as it's the only complete offering to address strategic
planning through to execution of the solution. The software suite also
provides a better customer and employee experience through a
people-centric user interface tailored for how people work.
The new OpenText BPS product strategy drives continuous innovation
Enterprise mobility enabling users to fully participate in or initiate
business processes via smart phones. Mobile access enables businesses
to make more dramatic improvements to their processes and how they
interact with customers, employees, suppliers, and partners across all
channels of communication.
Social workspace that increases efficiency and effectiveness through
user experience that empowers the individuals that do the work
Flexible cloud deployments by offering solutions-as-a-service,
on-premise deployments, private cloud deployments, public cloud
deployments, OpenText hosted deployments or a hybrid of the options
Content integration designed to harness information across the
enterprise to provide content in context of the work performed and
improve customer experience across channels
Business visualization enabling organizations to envision and innovate
processes from strategy to execution
The OpenText BPS product strategy is accelerated through a strong global
network of partners including SAP®, Microsoft® and Oracle®, as well as
a strong global base of more than 3,100 customers.
John Shackleton, President and Chief Executive Officer, OpenText,
stated, "Business process solutions are a critical part of OpenText's
evolution and represent a growth opportunity that extends and augments
existing enterprise content management investments."
OpenText BPS solutions, such as new client on-boarding, aggregate spend,
and information technology staff augmentation (ITSA) for services
management, are designed to deal with fragmented processes by better
empowering people to work more efficiently while giving management the
visibility to focus on measuring and meeting goals.
Customers gain significant additional value through the OpenText BPS
Extending reach by connecting with new constituents anytime, anywhere
Optimizing business interactions by enabling social collaboration inside
and outside the company. For example, allowing faster and better
interactions with peers and the ability to collaborate with subject
Accelerating solution deployments by leveraging the cloud to help reduce
cost and time-to-market
Harnessing enterprise information to provide clear context to assist the
company to make better decisions
Pursuing continuous innovation to rapidly envision and implement process
Kamran Kheirolomoom, Senior Vice President and General Manager, Business Process Solutions, OpenText, stated, "The focus of business process management is shifting from automation to
innovation, differentiation, business agility, and improved customer
satisfaction. OpenText BPS provides the solutions necessary for
businesses to retain a competitive edge in this age of transformation.
We gain a deep understanding of our customer's problem and look at the
spectrum of processes required, who's involved in the process, and the
metrics that are important to the business in order to help each
customer achieve success."
The first product deliverables from OpenText BPS in addition to the
existing platform are social collaboration capabilities and mobile
access to the software suite. Social BPM enhances an organizations'
ability to improve process participant productivity, particularly with
unstructured work, by applying social technologies like instant
messenger and social media to process improvement.
Steve Russell, Senior Vice President of Research and Development,
Business Process Solutions, OpenText, contributed a chapter titled "How
Social Technologies Enhance the BPM Experience for All Participants" to
the recently published book Social BPM - Work, Planning and Collaboration Under the Impact of Social
Technology. Receive your free book chapter by visiting http://process.global360.com/forms/BPM-SocialBPMBookForm.
Visit www.OpenTextBPM.com for more information. Receive the latest news from the OpenText BPM
User Summit on Twitter using the hash tag #UC2011 and on the Because
Process Matters blog at www.BecauseProcessMatters.com.
About OpenText Business Process Solutions (BPS)
With the focus of business process management (BPM) shifting from
automation to innovation, differentiation, business agility, and
improved customer satisfaction, OpenText BPS's software suite provides
the necessary solutions to retain your competitive edge in this age of
Over 2,500 customers trust OpenText BPS for process management, case
management, and business architecture solutions to increase efficiency
and effectiveness through a highly individualized user experience that
empowers the people that do the work. OpenText BPS is supported by a
strong global partner network including SAP®, Microsoft® and Oracle®.
OpenText BPS's industry leadership has been recognized by global IT
analyst firms including Gartner, Forrester, IDC and others.
Visit www.OpenTextBPM.com for more information and visit the Because Process Matters blog at www.BecauseProcessMatters.com.
Certain statements in this press release may contain words considered
forward-looking statements or information under applicable securities
laws. These statements are based on OpenText's current expectations,
estimates, forecasts and projections about the operating environment,
economies and markets in which the company operates. These statements
are subject to important assumptions, risks and uncertainties that are
difficult to predict, and the actual outcome may be materially
different. OpenText's assumptions, although considered reasonable by
the company at the date of this press release, may prove to be
inaccurate and consequently its actual results could differ materially
from the expectations set out herein. For additional information with
respect to risks and other factors which could occur, see OpenText's
Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other
securities filings with the SEC and other securities regulators. Unless
otherwise required by applicable securities laws, OpenText disclaims
any intention or obligations to update or revise any forward-looking
statements, whether as a result of new information, future events or
Copyright (C) 2011 by OpenText Corporation. OPENTEXT and OPENTEXT BPS
are trademarks or registered trademarks of OpenText Corporation in the
United States of America, Canada, the European Union and/or other
countries. This list of trademarks is not exhaustive. Other trademarks,
registered trademarks, product names, company names, brands and service
names mentioned herein are property of OpenText Corporation or other
SOURCE Open Text Corporation
For further information:
Kim Cornwall Malseed