Awards Reflect Consumers' Choice for Best After-Sales Service

TORONTO, April 19 /CNW/ - Tarion Warranty Corporation is pleased to announce its 2011 Awards of Excellence recipients.  These are the top new home builders based on after sales-service performance as determined by builders' own customers.  Awards are being presented to the following builders:

  • Domicile, Ottawa - High-Rise Category
  • Pidel Homes, Guelph - Large Volume Category
  • Wrighthaven Homes Limited, Fergus - Medium Volume Category
  • Cara Custom Homes, Ancaster - Small Volume Category

"These builders understand that a quality product and good customer service are paramount. They take pride in what they do, and this has garnered them a high honour from their customers—who have recognized them for going above and beyond," said Howard Bogach, Tarion President and CEO. "In addition to these four builders, congratulations are due to all of 20 finalists for so capably representing the industry."

To determine the award recipients, a survey was sent to more than 48,000 home buyers who took possession of a new home in Ontario between October 1, 2009 and September 30, 2010.  More than 8,000 responses were received and the results were tabulated by Harris/Decima and Crunch Research.  Questions covered every stage of the after-sales homeowner-builder relationship: from the signing of the agreement of purchase and sale, through construction and the pre-delivery inspection to after-sales service.

The Tarion Awards of Excellence are the only awards that recognize home builders from across Ontario exclusively for their after-sales customer service performance.

2011 Tarion Award of Excellence Finalists and Recipients:

High-Rise Builder Category (100 or more  high-rise possessions)
Award presented to:  Domicile - Ottawa
Mattamy Homes - Oakville
Options for Homes - Toronto
The Daniels Corporation - Toronto
Tridel - Toronto

Large Volume Builder Category (100 or more possessions)
Award presented to: Pidel Homes - Guelph
Brookfield Homes - Markham
Fusion Homes - Guelph
Mattamy Homes - Oakville
Monarch Corporation - Toronto

Medium Volume Builder Category (21-99 possessions)
Award presented to:  Wrighthaven Homes Limited - Fergus
Doug Tarry Ltd. - St. Thomas
Habitat for Humanity Toronto Inc. - Toronto
Morra Homes - Barrie
Neilcorp Homes - Almonte

Small Volume Builder Category (5-20 possessions)
Award presented to:  Cara Custom Homes - Ancaster
Fernando Homes Incorporated - Welland
Gordon Tobey Developments - Brighton
Ken Seigel & Sons - Pembroke
Wasko Developments Inc. - London

About Tarion
Tarion Warranty Corporation is a private corporation established in 1976 to serve as the Regulator of the new home building industry in Ontario. In this role, Tarion licenses all new home and condominium builders pursuant to provincial legislation. This statute requires new home builders to provide purchasers with warranty coverage that is guaranteed by Tarion.  The Corporation also establishes minimum time standards for after-sales service, and adjudicates issues between homeowners and builders.  As of the end of 2010, almost two million homes in Ontario have been protected under warranty by Tarion.

SOURCE Tarion Warranty Corporation

For further information:

Corinne Smirle
(Ph) 416-229-3683

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Tarion Warranty Corporation

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