OTTAWA, June 7, 2011 /CNW/ - NAV CANADA is pleased to announce that the
Company has been named for the second consecutive year - and the third
time in its history - as the winner of the IATA Eagle Award as world's
"Best Air Navigation Service Provider".
The Eagle Award is chosen by an independent panel on behalf of the
International Air Transport Association (IATA). It was presented to NAV
CANADA yesterday at the IATA Annual General Meeting in Singapore.
"Congratulations to NAV CANADA on their third Eagle. It is a great
partner and a global leader in delivering top class performance," said
IATA Director General and CEO Giovanni Bisignani.
"Being named the Eagle Award winner is a great honour for everyone in
our Company," said John Crichton, NAV CANADA President & CEO. "That
includes first and foremost our employees, but also the other key
stakeholders at the heart of this organization, including airline
customers, business and general aviation, unions and the federal
government. By keeping our eye on the original vision of NAV CANADA -
through good times and bad - we have earned the recognition of
customers who fly to the four corners of the globe."
The Eagle Award honours air navigation service providers and airports
for outstanding performance in customer satisfaction, cost efficiency
and continuous improvement.
In his acceptance message, Crichton emphasized the importance of
employees, when he said: "I would like to dedicate this Eagle Award to
the employees of NAV CANADA. They are the ones who provide safe, modern
and efficient services to some 12 million air traffic movements a year
in a country that is at the crossroads of the world's air traffic.
"When our employees provide service to a global carrier entering our
airspace and bound for a destination in North America or to the other
side of the globe, they know that the world is indeed watching. That is
the reason this Award means so much to all of us at NAV CANADA."
In its news release announcing this latest award, IATA stated: "This is
the third Eagle Award for NAV CANADA, following previous awards in 2010
and 2001. Its strong track record of working closely with its
customers to improve performance through regular and meaningful
consultations, combined with technical and operational investments
supported by extensive cost-benefit analysis, place it at the forefront
of the industry's air navigation service providers. NAV CANADA is also
focused on cost efficiency. Strong cost controls enable a continuing
freeze in charges and reduced cost base."
NAV CANADA put the 2010 Eagle Award on tour visiting its major
facilities across Canada. "That Eagle Award tour, which is still
underway, has meant a great deal to everyone in our Company - and now
it will be even more special, as we take the time to celebrate this
"Double Eagle", Crichton said.
But he also added that the Award is not only the customer's way of
saying "good job." It is also a challenge to all air navigation service
providers to keep striving toward safer, more efficient and more
advanced services. "I would say that's pretty good motivation for us to
continue to find ways to add value for you, our customers," he said.
NAV CANADA, the country's civil air navigation services provider, is a
private sector, non-share capital corporation financed through
publicly-traded debt. With operations from coast to coast to coast, NAV
CANADA provides air traffic control, flight information, weather
briefings, aeronautical information services, airport advisory services
and electronic aids to navigation.
IATA (International Air Transport Association) represents some 230
airlines comprising 93% of scheduled international air traffic. You can
follow us at http://twitter.com/iata2press for news specially catered for the media.
SOURCE NAV CANADA
For further information:
| John Morris |
| || || Ron Singer |
Manager, Media Relations
| || || Anthony Concil |
Director, Corporate Communications, IATA
Tel: +41 22 770 2967
NAV CANADA Media Information Line: 1-888-562-8226