Protecting our customers from the cost of fraud
VANCOUVER, Feb. 1 /CNW/ -The B.C. Supreme Court has ordered a Maple
Ridge couple to reimburse ICBC more than $100,000 after being convicted
of falsely claiming their expensive, leased truck was stolen.
Ronald and Jeannette LeBlanc said they parked their distinctive
Chevrolet Super Sport Roadster (SSR) in their driveway before heading
to bed on October 1, 2004, and when they got up the next morning, they
said the truck was gone. They filed a stolen vehicle claim and as a
result, ICBC paid out more than $60,000 to the leasing company.
Three years later, the vehicle was located on private property in
Miramichi, New Brunswick, where it had been stored on behalf of a
gentleman who was hired by the Leblancs in the summer of 2004 to do
some home renovations on their house in B.C.
That was enough for ICBC's Special Investigation Unit who started to
look into this case because of its commitment to protecting our
customers from fraud. The investigating officer uncovered that the
truck had actually been spotted in Ontario two days before it was
reported stolen. An Ontario Provincial Police constable later testified
that he became suspicious when he witnessed a young man driving the
bright yellow SSR and ran a licence plate check. The check was date-
and time-stamped, refuting the LeBlanc's claim that it was stolen two
In finding the couple committed fraud and perjury, B.C. Supreme Court
Justice Gail Dickson said, "Quite apart from the compelling and
objective nature of the corroborative evidence, the testimony of the
LeBlancs is singularly unpersuasive."
As a result, the LeBlancs will have to pay more than $100,000 to
reimburse ICBC for money paid to the leasing company, other costs and
In a fascinating end to this story, ICBC sold the vehicle to the
Miramichi police for a reduced value to be used for their own public
community outreach and to encourage teens to avoid driving while
impaired. An image of the vehicle can be downloaded from the icbc.com newsroom here: http://www.icbc.com/news/2011feb01-01.
The vast majority of our customers are honest and we're committed to
protecting them from fraudulent acts. We estimate that fraud costs each
of our 3.1 million customers in the range of $100 to $150 per year.
You can help combat fraud and help keep rates stable. Anyone with
information regarding a suspicious, exaggerated or fraudulent claim is
encouraged to call ICBC's fraud tips line at 604-661-6844 or
1-800-661-6844, toll free from anywhere in the province. Tip
information is confidential and callers can remain anonymous.
Journalists: If you'd like to be notified by email whenever we issue a
news release, please visit our newsroom to sign up.
At ICBC, we're committed to our 3.2 million customers and their safety
on the road. We license and insure drivers and vehicles across the
province through our service centres, plus a network of more than 900
independent brokers and government agent offices. Claims customers are
served through local offices and our award-winning Dial-a-Claim call
centre. We add value to B.C. communities - our road safety investments
help create safer roads, lead to fewer crashes, and help keep our rates
stable. To find out more, visit icbc.com.
Follow us on Twitter at twitter.com/icbc.
For further information:
Media contacts: Adam Grossman, 604-982-1332