DOLLARD-DES-ORMEAUX, QC, Feb. 14 /CNW Telbec/ - Brother International
Corporation enjoyed a banner year in 2010, earning accolades for
product reliability and customer satisfaction from two leading
technology industry publications. Brother was recognized by both the PC
World Reliability and Service Survey and the PCMag.com Readers' Choice Awards for the quality and reliability of its products,
part of an ongoing upward trend in the company's competitive profile.
PC World Reliability and Service Survey: Brother is "rising to the top"
with trusted technology
In December 2010, the annual PC World Reliability and Service Survey
voted Brother one of the most trusted technology brands in the world.
The Survey, which quizzed 79,000 of the magazine's readers, found that
printers made by Brother were typically regarded as being reliable and
well-supported, relative to its competitors. The Survey also found that
Brother printers are gaining popularity among users, and that the
company is "rising to the top," providing "stiff competition" for other
The 2010 Survey results build on the company's positive momentum from
2009, when Brother printers made "impressive gains" and earned
"markedly improved ratings" from participants.
PCMag.com Readers' Choice Awards: Brother tops all laser categories*
On September 7, 2010, Brother earned the prestigious PCMag.com Readers' Choice Award for Printers for a second consecutive year. PCMag.com readers gave Brother a top rating in all laser printer categories,
including monochrome and colour laser printers and monochrome and
colour laser all-in-ones.
In fact, Brother printers earned an overall score of 8.1, which the
publication deemed "significantly better than average." Brother was
also voted #1 for Customers Likely to Recommend for Mono Laser Printers
and All-in-Ones, an important component of the company's product
"This type of consumer recognition is extremely rewarding for Brother,
and is a testament to our commitment to delivering machines that are
efficient, easy to use and affordable," said Brian Caldwell, Senior
product manager at Brother Canada. "These honours also set the stage
for 2011, which will be an extremely important year for Brother. We
will continue our rise to the top with exciting new product launches
and outstanding service and support to customers."
Brother Canada celebrated its 50th anniversary in 2010. The company was
established in Montreal in 1960 and is part of a worldwide network of
companies belonging to Brother Industries Ltd, of which the corporate
headquarters is situated in Nagoya, Japan. Active in over 100
countries, Brother markets a wide range of business machines and home
appliances known for their reliability, ease of use and versatility at
affordable prices. Brother Industries Ltd. is a 5 billion-dollar
company employing more than 27,000 people operating in 44 countries and
regions around the globe.
Brother Canada is committed to fostering industry-leading customer
service through its philosophy of Total Customer Satisfaction (TCS),
which includes lifetime toll-free Canadian based technical support on
all products, effective online support tools and services, as well as
warranties supported by an established network of highly qualified
Authorized Service Partners across Canada. Brother Canada is also
recognized for its Quality, Environmental and Health & Safety ISO
certifications. Learn more at www.brother.ca.
SOURCE Brother International Corporation (Canada) Ltd.
For further information:
Counsellor, Optimum (Cossette Communications)