B.C. residents most likely to take a close look at their insurance policies

- TD Insurance 2011 State of Insurance Report Part One also reveals B.C. residents among the most likely in the country to put insurance at risk by omitting important facts from applications -

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VANCOUVER, April 27 /CNW/ - B.C. residents are the most likely in the country to go through their insurance policy with a fine-toothed comb, with three quarters (77%) thoroughly reviewing or at least skimming the fine print of their policies.

However, according to a report released by TD Insurance today, B.C. residents are also among the most likely in the country to put their family and finances at risk by purposely lying or omitting important facts when filling out an insurance application (16%).

"Our poll uncovered some really eye-opening information.  Whether intentional or not, failing to disclose important information to your insurance provider can put your insurance coverage at risk," says TD Insurance Vice President and Chief Underwriter Henry Blumenthal. "It's great to see that so many B.C. residents recognize the value of investing in insurance, but it's very important to be honest about your needs and personal circumstances so that your insurer can recommend the best policy for you. At the end of the day, insurance should give you peace of mind. If you feel uncertain or have questions, it's always best to check with your insurer."

In addition, the report found one-in-four B.C. residents (23%) aren't sure about what their insurance policies actually cover. As one might expect, B.C. residents who only file away their policy are more likely to say they're not sure of everything they're covered for (44%) and conversely, those who reviewed the details are more likely to say they are confident or know exactly what is included (84%).

"While it's unrealistic to know your policy line by line, the basics of your coverage shouldn't be a mystery," says Blumenthal.  "Just like you wouldn't buy a car without knowing what features you paid for, it's important to understand what's covered by your insurance. It can save you from costly headaches in the event that something unexpected happens." TD Insurance goes through coverage options and policy details with customers when they purchase or modify their policy and this information is also outlined in the certificate of insurance that comes with the policy. "It's also worth taking a few minutes when you receive your policy to review it again to make sure that you understand everything. Knowing what your insurance covers not only gives you peace of mind, it can help you to better understand how to take care of your home and avoid problems altogether," adds Blumenthal.

When it comes to learning the outcome of their claim, the report also found that B.C. residents who know exactly or are confident they know what they are covered for (53%)more likely to say they were not surprised by anything unexpected.

These findings are from part one of a two part series called the TD Insurance 2011 State of Insurance Report, which was commissioned to identify Canadians' understanding of, and attitudes towards insurance. Part two, which will delve into Canadians' habits and knowledge of specific insurance products will be released in the third quarter of 2011.

Do B.C. residents have enough insurance?

Seventy percent of B.C. residents think they have the right amount of coverage, but one-in-ten worry they don't have enough and 15% aren't sure whether they have too much or too little.

"It's always best to call your insurer if you have questions about your coverage," says Dave Minor, TD Insurance Vice President, Life and Health. "Insurance needs change over time and if you haven't looked at your coverage recently, it might be time to revisit your policy to make sure it reflects your needs. This is especially important after certain key milestones like buying a house or starting a family. Insurance shouldn't be something that you think about once and then tuck away in a drawer."

TD Insurance also has an online calculator to help customers learn about how much life insurance coverage they need. "It's a great first step towards gaining a better understanding of insurance and it only takes a few minutes," adds Minor. B.C. residents are the least likely in the country have ever used an online calculator to determine their insurance needs (9% versus 22% nationally). Those Canadians who aren't sure if they have the right amount of coverage are more likely to say that they have not used an online insurance calculator (87%).

About the TD Insurance 2011 State of Insurance Report

TD Insurance commissioned Environics Research Group to conduct a custom online survey of 1,000 Canadian adults, including 129 B.C. residents. Results were collected between March 5 - 13th, 2011.

About TD Insurance

TD Bank Group's insurance companies and operations carry on business under the TD Insurance brand. TD Insurance offers a wide range of products to help protect clients from the 'accidents of life' including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available through a network of more than 1,000 TD Canada Trust branches, the Internet and telephone. The TD Insurance brands include TD Insurance Credit Protection and TD Insurance Life and Health, which are the number one provider of critical illness insurance and direct life and health premium origination in Canada. And through its TD Insurance Meloche Monnex and TD Insurance Home and Auto brands, TD Insurance is the largest direct-response insurance group in the country. For more information, visit www.tdinsurance.com.

SOURCE TD Bank Group

For further information:

Karen Williams / Falan Hamilton
Paradigm Public Relations
416-203-2223
kwilliams@paradigmpr.cafhamilton@paradigmpr.ca

Jeff Meerman
TD
604-654-0324
jeff.meerman@td.com


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