Smooth Sailing or Choppy Waters Ahead
VANCOUVER, Feb. 15, 2012 /CNW/ - With the recent departure of CEO David Hahn and reports released on both
safety and the governance of BC Ferries, some would venture there has
been much improvement in the system.
That may be true when comparing on time performance, or customer
satisfaction with the service, both of which have been achieved by
outstanding commitment and professionalism exhibited by the frontline
employees of BC Ferries.
Unfortunately, there is still much to be accomplished.
Brother Brett Joyce, Ships' Officers' Component President stated, "There
are increasing concerns being raised by our members that the Company's
insistence on continuing with exclusions will result in less effective,
and lower certificated managers in high ranking shipboard positions.
What the end result will be is yet to be seen, but it is abundantly
clear employee morale is on a steady decline. A very different reality
than expressed by the Company's outgoing leader."
This stark reality coupled with reports commissioned to review the BC
Ferries model and safety, further highlight changes and improvements
are still to be seen.
Ferry Commissioner Macatee's thorough report provided many
recommendations of benefit to the public as well as the ferry operator
however, it is not without concern. Our focus for BC Ferries and its
service to the travelling public continues to be the maintenance and
safe service of transportation in the marine environment. This means a
true Marine Highway and extension of the Province's Transportation
A follow up report on safety at BC Ferries further illustrates areas
requiring improvement. In many cases these will require time and
significant funding. There may need to be improvements on training and
familiarization or risk management and hand over policies, we trust
fiscal restraint will not compromise the many gains attributable to the
"Although uncertainty and questions remain in how this service is
supplied to the public, our Members, our Union, remain committed to
providing a safe, reliable and efficient service to the travelling
public," stated Brett Joyce.
SOURCE BC Ferry and Marine Workers' Union
For further information:
Brett Joyce at 250-667-5880 or BC Ferry & Marine Workers' Union office at 250-716-3454 or 1-800-663-7009