Allstream to store seven year records of customers' invoices electronically
Industry-leading billing improvement solves a business challenge while reducing environmental impact
Stock Symbol: MBT
TORONTO, May 31, 2012 /CNW/ - Allstream, Canada's all-business communications provider, is proud to announce that it will begin storing seven years' worth of electronic invoices on its customers' behalf beginning this July.
Currently organizations are required by the Canada Revenue Agency to maintain six years' worth of financial documentation. Until now there hasn't been a solution for businesses that eliminates the need to print and store invoices.
By providing customers with 24-7 secure access to a searchable database of invoices through its self-service portal, TouchPoint, Allstream's solution reduces the need for printing, making it an environmentally friendly solution.
"We are very pleased to be leading the industry with a billing solution that, in addition to being green, is convenient and solves a very real business problem for our customers," said Dean Prevost, President, Allstream.
This is the first of several initiatives Allstream has planned to improve the billing experience for its customers - an often overlooked part of the customer experience in the telecom industry.
This initiative also speaks to Allstream's continuing commitment to helping its customers reduce their impact on the environment by providing them with communications solutions that enable green behaviours. Allstream currently offers its customers virtual workplace solutions that enable a more flexible workplace, lower costs, support business continuity and reduce their environmental footprint.
Allstream is a Canadian leader in IP communications and the only national communications provider that works exclusively with business customers of all sizes. With nearly 600,000 customer connections, Allstream's momentum is fuelled by the knowledge, skills and entrepreneurial spirit of its 2,500 employees across the country who collaborate with customers to determine their unique communications solutions needs. Supported by its more than 30,000-kilometre nationwide high-performance fibre-optic network, Allstream's broad portfolio of business solutions are built from an array of advanced communications technologies and services including a wide range of innovative, highly-scalable IP-based solutions to help organizations communicate more efficiently and profitably. Allstream takes pride in its commitment to delivering an exceptional customer experience, and has long been recognized by its technology partners for the contributions made to their businesses. Allstream is wholly-owned by Manitoba Telecom Services Inc., which is listed on the TSX (trading symbol: MBT). For information on Allstream's products and solutions, please visit www.allstream.com.
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