BURNABY, BC, July 4 /CNW/ -WHO George Doubt, president, Telecommunications Workers Union
WHAT Press conference to discuss Telus's announced plans to ship
more jobs to the Philippines.
WHEN Thursday, July 5, 2:00 p.m.
WHERE T.W.U. office, 5261 Lane Street, Burnaby, B.C.
WHY The union is concerned about the further loss of Canadian jobs,
deterioration of customer service, and customers' loss of
privacy protection under Canadian law.
CONTACT Sid Shniad, TWU 604-437-8601
Background: Telus claims this is the first time cell phone clients will be
handled by agents in the Philippines, but overseas workers already take calls
for other Telus departments, including operator-handled calls, Customer
Service for home phones, and Internet technical support.
-----------------About the Telecommunications Workers Union: Headquartered in Burnaby,
B.C. and affiliated with the Canadian Labour Congress, the TWU represents
workers in Canada's telecommunications industry in the provinces of British
Columbia, Alberta, Ontario, Quebec and the Maritimes. Most TWU members are
employed at Telus and Telus Mobility.
For further information: Sid Shniad, TWU, (604) 437-8601
