OneRoof Energy Announces Expanded Phoenix-Based Call Center
Leading solar services company adds 80 jobs to support growing sales force and developing sales initiatives
SAN DIEGO, April 30, 2014 /CNW/ - OneRoof Energy, Inc., a complete solar services provider and subsidiary of OneRoof Energy Group, Inc. (TSXV:ON), announced today that it plans to triple its existing call center from 40 full time employees to 120 full time employees, adding 80 jobs to the Phoenix market over the next twelve months. The call center expansion is necessary to provide support for the company's growing direct sales force launched in 2013 and comes amid rapid market expansion, including the company's entry into the Massachusetts market earlier this month. The center will also provide support for new channel alliances currently under development including retail energy partnerships.
"With a number of reputable call center training institutes in the area, Phoenix is a hot bed for call center expertise. It is also a mature solar market and that is an ideal combination for us," states Nick Hofer, Senior Vice President of Sales and Marketing at OneRoof Energy. "We are committed to providing the best customer experience in the industry and the call center will play a critical role in realizing that goal."
Arizona remains one of the top three residential solar states in the nation. The residential market saw 72.7 MW installed in 2013, up 17% year-over-year despite a reduction in rebate funding to $0.10/W and a hotly contested regulatory battle over adjustments to Net Energy Metering (NEM).
"The Phoenix metro area has one of the largest call center workforces in the U.S., offering trained agents with excellent call center skills," said King White, president of Site Selection Group, LLC. – a leading business location advisory firm. "With its expansion, OneRoof Energy is poised to be a leader in customer care in the residential solar market nationally."
About OneRoof Energy
OneRoof Energy is a complete solar services provider offering homeowners everything from the financing, system design and installation project management to ongoing system monitoring and maintenance. Through the use of our game-changing, proprietary solar sales and design software, we help homeowners find a finance option that is best suited to their individual lifestyle and budget, including the zero-down lease option.
Our signature, SolarSelect® leasing programs allow homeowners to go solar with nothing down, pay less on monthly electricity bills, and enjoy protection against utility rate hikes for up to 25 years. A seasoned management team of renewable energy and finance veterans with a proven track record of making energy independence a reality leads OneRoof Energy. Currently, the company serves homeowners throughout Arizona, California, Hawaii and Massachusetts, with near-term plans for northeastern expansion. For more information, visit www.oneroofenergy.com.
Caution Regarding Forward-Looking Information
Certain statements contained in this document, including those that express management's expectations or estimates regarding the Company's future performance, are "forward-looking information" within the meaning of applicable securities laws. Forward-looking information is necessarily based on a certain number of estimates and assumptions which, while considered plausible by the management when they are made, are inherently subject to significant commercial, economic and competitive risks and uncertainties. We advise investors not to rely unduly on forward-looking information. The Company further declines any intention or obligation to publicly update this forward-looking information, whether due to new information, or future or other events, unless required by applicable law.
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