Toronto Hydro Update: January 1, 2014
TORONTO, Jan. 1, 2014 /CNW/ - Toronto Hydro-Electric System Limited (Toronto Hydro) reports that all power outages from the December 21st ice storm have been restored. However, Toronto Hydro will continue to work to attend to re-connections to homes that required Electrical Safety Authority (ESA) approval for repairs to standpipes. As expected, these types of calls are continuing to be received, as ESA inspections proceed. Toronto Hydro is also attending to calls where customers are receiving "partial power", which is a situation where some but not all appliances in the home are working. We also expect that new storm related outages will be reported as customers return home from winter break holidays over the next few days.
Customers who are without power who did not require ESA inspection should call 416-542-8000 to ensure that we are aware of your outage.
Toronto Hydro continues its response on a 24/7 basis to reconnect customers and respond to any new power outage reports. In addition, we expect that over the next few days there may be periodic increases in outages related to wind gusts, which may bring down weakened tree limbs on hydro lines.
Toronto Hydro received mutual aid assistance from Hydro One through New Year's Day. We will send them home today with our sincere gratitude for their support, and that of the crews from surrounding jurisdictions.
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