Nightingale and Prompt Alert broaden strategic partnership
Expanded partnership provides Nightingale clients across the US and Canada with the industry leading patient engagement platform that greatly enhances patient satisfaction
MARKHAM, ON, Oct. 3, 2013 /CNW/ - Nightingale Informatix Corporation (TSX-V: NGH) a provider of cloud-based electronic medical record (EMR) software and related services and Prompt Alert, Inc. an industry leader in advanced, customized, automated customer communication technology, today announced plans to broaden their strategic partnership.
Nightingale integrated Prompt Alert's patient communication platform, Patient Prompt, with its US Practice Management Solution in 2009. As part of this expanded partnership, Nightingale will integrate Patient Prompt with its existing cloud-based EMR - Nightingale on Demand, as well as its next generation product - Nexia™ EMR. Once integrated, healthcare organizations using Nightingale's solution will have the ability to automate the sending of appointment reminders and patient outreach via voice, SMS and email. This same platform will allow patients to easily respond to those communications by confirming the appointment, requesting to rebook or connecting directly with the office for additional information.
In the first phase of integration, Nightingale will use Patient Prompt for bi-directional communication of appointment reminders. Reminders will be completely automated (outbound) and confirmations will update the Nightingale schedules with the patient's response (inbound). Nightingale and Prompt Alert will also be collaborating on new sales and marketing initiatives that will increase the adoption of this technology within Nightingale's client base.
"Nightingale serves over 12,000 healthcare providers who collectively book over one-hundred million patient visits each year." says Sam Chebib, President & CEO of Nightingale. "With this volume, there are literally tens of thousands of missed appointments annually. There is potential for significant financial and operational benefits for our clients by reducing these no-shows. We are excited to offer this valuable service to our clients. From a company perspective, this expanded relationship furthers our strategic objective of growing and strengthening our recurring revenue."
"This expanded relationship is really a win-win-win for Nightingale, their clients and the patients their clients serve," says Jeremy Greven, Founder & CEO of Prompt Alert. "Patients win because they will be receiving better service and care from their healthcare providers. Nightingale's clients win because they will benefit from better resource utilization, appointment predictability, revenue optimization and higher patient satisfaction. Nightingale wins because they will have a valuable service that they can now offer to new and existing clients. We are excited to be working with the Nightingale team and look forward to collaborating on new services in the future."
Nightingale is one of the fastest growing health care service and software companies in North America and is recognized as an industry leader in Web-based clinician and community based electronic medical records (EMR) serving the needs of small primary care practices, multi-physician outpatient clinics, and large scale regional health organizations and networks. Nightingale's comprehensive service offering allows customers to enhance patient care, increase revenue opportunities and optimize operations. Nightingale is continuously innovating and enhancing its services to meet the needs of its growing and diverse customer base. Nightingale - Healthcare connected. www.nightingalemd.ca
About Prompt Alert Inc.
Prompt Alert Inc, provides intelligent communication technology solutions for enterprise level organizations. Since 2004, the company has provided advanced proprietary technology, becoming the industry leader in specialized, reliable and effective end-to-end communication solutions for successful client communication. Patient Prompt® is a subsidiary of Prompt Alert INC®. - See more at: http://www.patientprompt.com/prompt-alert-inc-s-leading-patient-communication-application-propels-company-growth/
Forward Looking Statement
This press release contains "forward-looking statements" respecting the issuance and cancellation of securities of Nightingale within the meaning of applicable Canadian securities legislation. Generally, forward-looking statements can be identified by the use of forward- looking terminology such as "plans", "expects" or "does not expect", "budget", "scheduled", "estimates", "forecasts", "intends", "anticipates" or "does not anticipate", or "believes", or variations of such words and phrases or state that certain actions, events or results "may" ,"could", "would", "might", "occur" or "be achieved". Forward-looking statements are subject to known and unknown risks, uncertainties and other factors that may cause the actual results, level of activity, performance or achievements of Nightingale to be materially different from those expressed or implied by such forward-looking statements, including but not limited to: risks related to the speculative nature of the medical software industry, which is affected by numerous factors beyond Nightingale's control; the ability of Nightingale to successfully secure customer contracts and the timing of securing such contracts; the ability of Nightingale to complete and successfully integrate its acquisitions on an accretive basis, Nightingale's access to debt and capital facilities, including compliance with current debt arrangements; the existence of present and possible future government regulation; the significant competition that exists in the medical software industry; the early stage of Nightingale's business, and risks associated with early stage companies, including uncertainty of revenues, markets and profitability and the need to raise additional funding. All material assumptions used in making forward-looking statements are based on management's knowledge of current business conditions and expectations of future business conditions and trends. Certain material factors or assumptions applied by management in making forward-looking statements, include without limitation, factors and assumptions regarding future trends in healthcare spending, economic conditions affecting Nightingale and North American economies; Nightingale's ability to continue to fund its business, rates of customer defaults, relationships with, and payments to lenders, as well as Nightingale's operating cost structure.
Although Nightingale has attempted to identify important factors that could cause actual results to differ materially from those contained in forward-looking statements, there may be other factors that cause results not to be as anticipated, estimated or intended. There can be no assurance that such statements will prove to be accurate, as actual results and future events could differ materially from those anticipated in such statements. Accordingly, readers should not place undue reliance on forward-looking statements. Nightingale does not undertake to update any forward-looking statements that are incorporated by reference herein, except in accordance with applicable securities laws. Further information on Nightingale Informatix Corporation is available at www.sedar.com.
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SOURCE Nightingale Informatix CorporationFor further information:
For further information about Nightingale, contact:
Corporate Marketing Manager
Nightingale Informatix Corporation
Senior Account Executive,
Tel: 416-815-0700 ext. 248
For further information about Prompt Alert Inc., contact:
Prompt Alert, Inc.
Tel: 800-417-9486 x423