Community satisfaction survey helps OPP assess service to Ontarians

ORILLIA, ON, Jan. 10, 2013 /CNW/ - A Community Satisfaction Survey is scheduled to start this week to solicit public opinions about the services the Ontario Provincial Police (OPP) deliver to communities throughout the province.

The Community Satisfaction Survey is a telephone survey that randomly selects members of the public (16 years or older) who live in Ontario.  The survey takes about five to seven minutes to complete and is strictly voluntary.  Those contacted and willing to participate are asked about issues such as highway safety, policing traffic matters such as the RIDE program, service delivery and even how the OPP investigates crime and enforces the law.

The information provided by those surveyed is being collected by a research consultant, R.A. Malatest & Associates Ltd. that has been retained by the Ministry of Community Safety and Correctional Services.  The information is treated confidentially and the names, telephone numbers, and addresses of those surveyed will not be included in the survey results provided to the OPP.

Once the survey is complete, the results will be used in the OPP Business Plan and Annual Report.  The information will be useful in helping the OPP set out goals and objectives to improve on the services it delivers to communities throughout Ontario.

These surveys are done throughout the province annually.

The 2013 Provincial survey will start field work in early January and is expected to be completed by March 15, 2013.   The Ontario Provincial Police would like to thank those who participate in the Community Satisfaction Survey and who take the time to help the OPP in its vision of Safe Communities…..A Secure Ontario.

For a copy of the results of the 2012 satisfaction survey click here:

English:  OPP Community Satisfaction Survey Results - 2012
Francais: Sondage sur la Satisfaction a l'egard de l"OPP

SOURCE: Ontario Provincial Police

For further information:

Contact: Sergeant Pierre Chamberland
OPP General Headquarters 

Phone:  (705) 329-6878