Team From Newfoundland Tim Hortons Crowned Canada's Hospitality Champs

St. John's restaurant team wins chain-wide competition for fastest and friendliest service

OAKVILLE, ON, Nov. 22, 2012 /CNW/ - A team from a St. John's Tim Hortons restaurant has been recognized as the best among the chain's nearly 100,000 employees in a chain-wide competition to identify the fastest and friendliest teams who deliver the best customer service.

The company's Tim Cup Challenge pitted nearly 900 restaurants across Canada and the United States against each other in an event that measured their speed, order accuracy and friendliness.  The team from St. John's, "Renee's Angels", located at 343 Main Road in Goulds, proved they have what it takes to be crowned hospitality champions.

"We know people have many restaurant options these days but we know our amazing restaurant teams are an important part of why our guests come back time and time again," said Sandra Sturgess, Director of Hospitality, Tim Hortons. "We wanted to celebrate our teams in a fun way so we created the national Tim Cup Challenge to recognize and reward those team members who provide the best customer service."

The final competition was held yesterday in Ottawa and the winning team from St. John's received $6,000 per team member, a trophy and of course, bragging rights.

About Tim Hortons Inc.
Tim Hortons is one of the largest publicly-traded restaurant chains in North America based on market capitalization, and the largest in Canada. Operating in the quick service segment of the restaurant industry, Tim Hortons appeals to a broad range of consumer tastes, with a menu that includes premium coffee, espresso-based hot and cold specialty drinks including lattes, cappuccinos and espresso shots, specialty teas, fruit smoothies, home-style soups, fresh Panini and classic sandwiches, wraps, hot breakfast sandwiches and fresh baked goods, including our trademark donuts. As of September 30th, 2012, Tim Hortons had 4,138 systemwide restaurants, including 3,365 in Canada, 755 in the United States and 18 in the Gulf Cooperation Council. More information about the Company is available at www.timhortons.com. Follow Tim Hortons on Twitter: www.twitter.com/timhortons.

SOURCE: Tim Hortons Inc.

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For more information or to arrange an interview, please contact:

Alexandra Cygal
cygal_alexandra@timhortons.com
289-838-4261

Laila Eman
Laila.eman@highroad.com
416-644-2236