Future Shop expanding workforce by 30 per cent this holiday season

Tech-forward retailer hiring 3,000 in-store employees and bulking up IT department to support increase in online shopping

Announcement Highlights:

  1. Future Shop hiring 3,000 Canadians for the holiday season
  2. Online sales have increased by more than 50 per cent in the past year, leading to increased head count in IT department to support ecommerce
  3. Future Shop's "National Hiring Week" takes place the week of October 22 with positions starting in November and running through early January

BURNABY, BC, Oct. 17, 2012 /CNW/ - With consumer electronics consistently topping the holiday wish lists of Canadians, Future Shop, Canada's largest consumer electronics retailer and e-tailer, is making it easy for gift givers to get the expert advice and service they need this shopping season. By adding 3,000 tech-forward seasonal associates to its present workforce of 10,000 and increasing the headcount in its IT department by 30 per cent to support ecommerce, Future Shop is ensuring consumers get the best shopping experience possible, regardless of the medium they choose.

With Canada's internet economy expected to grow by 7.4 per cent a year through 20161, Future Shop is ensuring it has the people-power to support its online sales, which have increased more than 50 per cent in the past year.

"Given Future Shop's tech-savvy consumer base, more and more customers are turning to Futureshop.ca for a fast, convenient method of shopping," said Chris Taylor, Vice President of Human Resources, Future Shop. "For those who prefer to research online and shop in-store or go through the entire process with a Product Expert by their side, there will be 30 per cent more employees available to help them at the store level this season."

Positions available for seasonal hiring include sales associates in all departments - including appliances, cellular and entertainment, as well as additional positions in merchandising and customer service.  While hiring began on October 8, Future Shop will be hosting its "National Hiring Week" during the week of October 22 with positions starting in November and running through early January.  Successful candidates will receive immediate benefits such as staff discounts on purchase and commission for some roles.

To find tech-savvy and educated teams of associates to help shoppers find holidays' tech-forward gifts, Future Shop's recruitment plans go beyond traditional job postings by turning to social media channels such as Facebook, LinkedIn and Twitter.

For more information on how to apply for a seasonal position with Future Shop, visit www.futureshop.ca/careers.

About Future Shop
With 149 stores across the country and the nation's premier web store (www.futureshop.ca), Burnaby, BC-based Future Shop is Canada's largest retailer and e-tailer of consumer electronics. The company employs more than 10,000 technology enthusiasts, has enabled its website, Futureshop.ca, to deliver unparalleled content about the products it sells. Futureshop.ca also hosts an online community forum and tech blog called Tech Yeah for technology beginners and tech-savvy experts to exchange ideas, reviews, tips and other consumer electronics information (www.futureshop.ca/techyeah). As a proud corporate citizen, Future Shop has developed solutions to recycle used electronics and is committed to employee volunteerism and supporting non-profit organizations dedicated to transforming local youth into Future Leaders (see www.futureshop.ca/futuregeneration).

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1 Boston Consulting Group, The Connected World: The Digital Manifesto: How Companies and Countries can Win in the Digital Economy, January 2012


SOURCE: Future Shop

For further information:

Media contact:
Elliott Chun, Communications Manager │Future Shop │echun@futureshop.com │604.412.1764
Press room: www.futureshop.ca/media
Facebook: www.facebook.com/FutureShop
Twitter: www.twitter.com/FutureShopNews