Alexandria Moulding Announces Social Media Launch
ALEXANDRIA, ON, Aug. 3, 2012 /CNW/ - Alexandria Moulding, a leading manufacturer and distributor of mouldings and related millwork products, today announced they have launched a social media program to provide a deeper level of information and education for their customers as well as consumers.
As with many other industries, the internet and social media has transformed the home improvement industry. Alexandria Moulding has always placed a significant value on the customer service, and to further these relationships, especially with gen Y who are used to using different digital tools to communicate recently announced a major commitment to its social media platform. Marianne Thompson, Vice President of Sales and Marketing at Alexandria Moulding, explained: "A growing majority of our clients and consumers are using these platforms and we want to be in that space with them. It's becoming an important way to communicate with our customers and consumers."
One of the major draws to social media for supplies to the home improvement industry such as Alexandria Moulding is the speed with which information and valuable content can be transmitted and socialized with customers and consumers. Alexandria Moulding is now distributing content to those that sign up to follow them via Facebook ( www.facebook.com/AlexandriaMoulding ) or on other social media platforms. As Marianne Thompson explains, "Customers can customize what information we publish and how they consume it. We want to be available to our customers beyond 'business hours' and social media allows us to connect with customers when they are ready to consume information."
A key element of the program from the beginning has been listening to our customers. Andre Cholette, President at Alexandria Moulding said: "It was important to start listening first before launching the program and our agenda will continue to be developed based upon customer and consumer feedback.
About Alexandria Moulding…
Founded in 1943, Alexandria Moulding is a leading moulding manufacturer and distributor of mouldings and related millwork products. Servicing the North American market from coast to coast and exports their products on a global scale. Alexandria Mouldings mission is to service their customers flexibly with cost effective quality mouldings, with 100% fill rate while being best in class while delivering value added products and servicing to their customer base. Their customer base includes retail chain stores, lumberyards, buying groups, wholesalers, industrial clients, door pre-hang facilities and exporters.
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